framer-10

Michaels•Nampa, ID

12d•Onsite

About The Position

The Framer builds customer relationships while creating memorable custom framing solutions for customers’ art. The role also helps customers locate products, supports store merchandising and replenishment, and maintains a safe, clean, and clutter-free environment. Framing orders must be completed on time and to a high standard of quality. The position is based in a public retail store. Work hours may include nights, weekends, and early mornings. Store public areas are climate controlled, though some stock rooms may not be; outdoor work may be required when retrieving carts or unloading trucks. The frame shop contains a glass cutter and heat press. Michaels provides reasonable accommodations for qualified individuals with disabilities.

Requirements

Basic computer skills.
Basic measuring skills.
Ability to operate framing equipment and a glass cutter.
Ability to meet the physical requirements of the role, including regular bending, lifting, carrying, reaching, and stretching; moving throughout the store; standing for long periods; lifting heavy boxes and frames; and accessing high shelves using a ladder or similar equipment.
Applicants in the United States must satisfy applicable federal, state, and local legal requirements for the job.

Nice To Haves

Retail experience.
Experience selling products and/or services to customers.

Responsibilities

Adhere to standard operating procedures, company programs, policies, and standards to comply with applicable laws and requirements.
Use Elevated ABC Deliver and personal design skills to build customer relationships and create custom framing solutions.
Deliver sales and production results; complete framing orders on time and with a high degree of quality.
Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
Provide friendly customer service, help customers find products, and offer solutions.
Maintain a well-merchandised, in-stock store and a safe, clean, clutter-free environment.
Follow standard operating procedures and support shrink and safety programs.
Interact respectfully and positively with others, including in difficult situations, and serve as a role model for the organization’s vision and values.
Participate in truck unloading and stocking while following truck standards and budget requirements.
Operate the cash register and handle cash according to standards.
Assist with omnichannel processes.
Perform other duties as assigned.