Framer

Michaels • Lexington, KY

9d • Onsite

About The Position

The Framer helps customers find products and create memorable custom framing solutions for their art. The role builds customer relationships, delivers sales and production results, completes framing orders accurately and on time, and helps maintain a safe, clean, clutter-free, well-merchandised, and in-stock store. The position also supports store operations, including stocking, cash handling, shrink and safety programs, and omnichannel processes.

The work takes place in a public retail store. Public areas are climate controlled, while some stock rooms may not be. The role may involve outdoor work retrieving shopping carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings.

Requirements

• Basic computer skills.
• Basic measuring skills.
• Ability to operate framing equipment and a glass cutter.
• Ability to meet the physical requirements of regular bending, lifting, carrying, reaching, and stretching; moving throughout the store; standing for long periods; lifting heavy boxes and frames; and accessing high shelves using a ladder or similar equipment.

Nice To Haves

• Retail experience.
• Experience selling products and/or services to customers.

Responsibilities

• Follow Standard Operating Procedures and company programs, policies, and standards to comply with applicable laws and requirements.
• Use the Elevated ABC approach to build customer relationships and create custom framing solutions.
• Deliver sales and production results.
• Complete framing orders with a high degree of quality and on time.
• Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
• Provide friendly customer service, help customers find products, and offer solutions.
• Maintain a well-merchandised, in-stock store and a safe, clean, clutter-free environment.
• Support shrink and safety programs.
• Interact with others respectfully, remain positive in difficult situations, promote company values, and serve as a positive role model.
• Participate in truck unloading and stocking while following truck standards and budget requirements.
• Operate the cash register and handle cash according to standards.
• Assist with omnichannel processes.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program.
• Medical coverage, depending on position and eligibility.
• Dental coverage, depending on position and eligibility.
• Vision coverage, depending on position and eligibility.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Voluntary insurance options.
• Employee discounts.
• Partner discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed