Framer

Michaels Stores•Flagstaff, AZ
•Onsite

About The Position

The Framer builds customer relationships by creating memorable custom framing solutions and helping customers find products in the store. The role delivers sales and production results, completes framing orders accurately and on time, and helps maintain a safe, clean, well-merchandised, and in-stock store. The position also supports store operations, including replenishment, truck unloading, stocking, cash handling, and omnichannel processes. The work takes place in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Occasional outdoor work may be required when retrieving shopping carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings.

Requirements

  • Basic computer skills.
  • Basic measuring skills.
  • Ability to operate framing equipment and a glass cutter.
  • Ability to bend, lift, carry, reach, and stretch regularly; move throughout the store; and remain standing for long periods.
  • Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.
  • Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Nice To Haves

  • Retail experience.
  • Experience selling products and/or services to customers.

Responsibilities

  • Follow Standard Operating Procedures and company programs, policies, and standards to comply with applicable laws and requirements.
  • Use the Elevated ABC Deliver personal-design approach to build customer relationships and create custom framing solutions.
  • Deliver sales and production results.
  • Complete framing orders to a high standard of quality and on time.
  • Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
  • Provide friendly customer service, help customers locate products, and offer solutions.
  • Maintain a well-merchandised, in-stock, safe, clean, and clutter-free store environment.
  • Support shrink and safety programs.
  • Interact with others respectfully and positively, promote the organization’s vision and values, and serve as a role model.
  • Participate in truck unloading and stocking, following truck standards and completing work within budget.
  • Operate the cash register and handle cash according to standards.
  • Assist with omnichannel processes.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility.
  • Employee Assistance Program.
  • Medical coverage, depending on position and eligibility.
  • Dental coverage, depending on position and eligibility.
  • Vision coverage, depending on position and eligibility.
  • Telemedicine services.
  • Flexible spending accounts.
  • Commuter benefits.
  • Tuition assistance.
  • Adoption assistance.
  • Various voluntary insurance options.
  • Employee discounts.
  • Partner discount programs.
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