Framer

Michaels Stores • Columbia, SC

4d • Onsite

About The Position

The Framer builds customer relationships by creating memorable custom framing solutions for customers’ art. The role also helps customers shop and locate products while maintaining a safe, clean, clutter-free, well-merchandised, and in-stock store. The Framer completes framing orders accurately, to a high standard of quality, and on time, while delivering sales and production results.

The position follows company policies, standards, and Standard Operating Procedures; supports shrink and safety programs; and contributes to store operations, including replenishment, stocking, truck unloading, cash handling, and omni-channel processes. Team members are expected to provide friendly service and interact with others in an accepting and respectful manner.

The work takes place in a public retail store. Public areas are climate controlled, though some stock rooms may not be. Outdoor work may occur when retrieving carts or unloading trucks. The frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings.

Requirements

• Basic computer skills.
• Basic measuring skills.
• Ability to operate framing equipment and a glass cutter.
• Regular bending, lifting, carrying, reaching, and stretching.
• Ability to move throughout the store and remain standing for long periods.
• Ability to lift heavy boxes and frames and access high shelves using a ladder or similar equipment.

Nice To Haves

• Retail experience.
• Experience selling products and/or services to customers.

Responsibilities

• Follow Standard Operating Procedures and company programs, policies, and standards to comply with applicable laws and requirements.
• Build customer relationships and create custom framing solutions using Elevated ABC Deliver.
• Deliver sales and production results.
• Complete framing orders with a high degree of quality and on time.
• Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
• Provide friendly customer service, help customers locate products, and offer solutions.
• Maintain a well-merchandised, in-stock, safe, clean, and clutter-free store.
• Support shrink and safety programs.
• Participate in truck unloading and stocking processes, following truck standards and completing work within budget.
• Operate the cash register and handle cash according to standards.
• Assist with omni-channel processes.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program.
• Medical coverage, depending on position and eligibility.
• Dental coverage, depending on position and eligibility.
• Vision coverage, depending on position and eligibility.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Voluntary insurance options.
• Employee discounts.
• Partner discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed