Retail Fragrances Sales Associate, Las Vegas Meadows - Full Time

Macy's•Las Vegas, NV

7d•$15 - $20•Onsite

About The Position

As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences. As a beauty enthusiast and product expert, you demonstrate and sell fragrances and related beauty products, educating customers on fragrance notes, layering techniques, and usage. You foster meaningful customer connections, anticipate needs, and deliver thoughtful service. The role includes preparing and maintaining the sales floor, learning about new arrivals, best sellers, trends, and promotions, and reviewing sales goals. You welcome customers, build relationships, and provide tailored recommendations. You maintain a shoppable environment by merchandising products, processing damages and vendor returns, updating signs and pricing, and supporting merchandise moves. You also share loyalty program benefits, help customers complete their purchases, and collaborate with colleagues to achieve individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality. At least one year of customer service or selling experience is required. The work involves frequent standing, moving, talking, reaching, lifting, and use of computers and other technology. Colleagues must be able to stand for at least two consecutive hours, lift at least 25 pounds, and perform tasks including stooping, kneeling, crouching, and climbing ladders. Close vision, color vision, depth perception, and focus adjustment are also required.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to engage customers, assess preferences, demonstrate fragrances, and provide tailored product recommendations.
Ability to use clienteling tools, point-of-sale technology, mobile selling technology, and digital tools.
Ability to maintain merchandising, inventory, hygiene, and compliance standards.
Ability to stand for at least two consecutive hours, lift at least 25 pounds, and perform stooping, kneeling, crouching, ladder climbing, and reaching, including above eye level.
Ability to talk, move constantly, and reach with arms and hands.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Welcome customers and provide warm, personalized service and fragrance recommendations based on their preferences.
Demonstrate and sell fragrances and related beauty products, and educate customers on fragrance notes, layering techniques, and usage.
Build customer relationships and loyalty using clienteling tools, promoting product launches, offers, events, and loyalty benefits.
Meet and surpass daily sales goals through exceptional service and effective selling.
Acquire new customers by opening credit accounts and sharing loyalty benefits.
Prepare and maintain a clean, organized, and shoppable sales floor.
Merchandise new receipts; process damages, testers, and selected merchandise for vendor returns; update signs and pricing; and support merchandise moves.
Stay informed about new arrivals, top-selling products, trends, promotions, sales events, and product information through training and vendor education.
Use point-of-sale technology, mobile selling technology, and digital tools to process transactions and support the shopping experience.
Collaborate with the Beauty team and colleagues to serve customers and achieve individual and store results.
Follow hygiene, inventory, compliance, safety, and employment policies and procedures.
Provide customers with a thoughtful checkout and farewell, ensuring they have what they need.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice