About The Position

As a Retail Selling Colleague at Macy’s, you blend results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. Through customer engagement, product knowledge, and smart selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. You also help keep the sales floor and fitting rooms clean, organized, and inviting. Colleagues review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and engage customers with warm, personal conversations. During the day, they recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share the benefits of the Loyalty program, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another through honesty, care, and collaboration, and strive to improve and achieve individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week. All schedules include weekend shifts; hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Willingness to meet daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and a cash register.

Responsibilities

  • Engage customers with genuine hospitality and personalized recommendations based on their needs.
  • Drive sales performance by using customer engagement and smart selling behaviors to meet sales goals.
  • Build customer relationships and encourage loyalty through friendly, personal conversations.
  • Learn about sales goals, new arrivals, top-selling items, current trends, and promotions.
  • Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
  • Update signs and pricing and support merchandise moves as needed.
  • Share the benefits of the Loyalty program, ensure customers have what they need, and thank them sincerely.
  • Collaborate with colleagues to support customers and achieve individual and store results.
  • Use electronic devices, handheld equipment, and the cash register to perform job functions and process transactions.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service