As a Retail Selling Colleague at Macy’s, you blend results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. Through customer engagement, product knowledge, and smart selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. You also help keep the sales floor and fitting rooms clean, organized, and inviting. Colleagues review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and engage customers with warm, personal conversations. During the day, they recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share the benefits of the Loyalty program, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another through honesty, care, and collaboration, and strive to improve and achieve individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week. All schedules include weekend shifts; hours depend on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed