Fragrance Associate - Part Time

Belk•Valdosta, GA

About The Position

The Fragrance Associate drives sales and delivers a positive customer experience through excellent service, client relationship building, product demonstrations, and customized recommendations across multiple fragrance brands. This hourly role calls for enthusiasm for the fragrance and beauty industry, a competitive drive, and confidence working in a fast-paced environment. The associate helps achieve store objectives and personal and store metrics; builds relationships with customers, teammates, vendors, and the community; and supports customer loyalty through clienteling tools and tailored product advice. The role also supports promotions, events, customer outreach, omnichannel selling, product knowledge, merchandising, replenishment, store fulfillment, operations, and asset protection. Associates contribute to a positive store culture, adapt to changing circumstances, and take on other tasks as assigned.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role and a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Ability to work independently with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 40 lbs.

Responsibilities

Take ownership, demonstrate accountability and initiative, and help achieve store objectives and personal and store key metrics.
Build genuine relationships with team members, vendors, customers, and the community to create memorable store experiences.
Deliver excellent customer service, use clienteling tools, and offer tailored product advice and recommendations to meet client needs and preferences.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide a seamless omnichannel experience and explain inventory, assortment, and product details.
Use training tools and resources, welcome feedback, and develop product knowledge, suggestive selling behaviors, and expertise in industry tips and fragrance trends.
Encourage repeat client interactions by serving as a knowledgeable and trusted resource.
Merchandise and replenish products promptly.
Maintain visual merchandising, signing, and beauty hygiene standards in alignment with vendor and company directives.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
Adapt and respond flexibly to changing circumstances.
Support selling and store operations by assisting with other tasks as assigned.
Support store fulfillment and asset protection initiatives by accurately and efficiently executing omnichannel and operations processes, maintaining product protection standards, and following safety guidelines.