Fragrance Associate - Part Time

Belk•Spanish Fort, AL

13d

About The Position

The Fragrance Advisor drives sales and delivers a positive customer experience by providing excellent service, building client relationships, demonstrating products, and offering customized recommendations across multiple fragrance brands. The role calls for enthusiasm for the fragrance and beauty industry, a competitive drive, and confidence in a fast-paced environment. This is an hourly, part-time position. The associate builds customer loyalty through tailored advice and clienteling, supports promotions and events, and uses selling tools and digital devices to provide a seamless omnichannel experience. The role also involves developing product knowledge, keeping merchandise replenished and presentations aligned with visual, signing, hygiene, vendor, and company standards, and contributing to a positive team culture. Associates support store fulfillment, asset protection, and other selling and operational tasks as assigned.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.

Responsibilities

Take ownership, demonstrate accountability and initiative, and help achieve store objectives and personal and store key metrics.
Build genuine relationships with team members, vendors, customers, and the community to create memorable store experiences.
Deliver excellent service, use clienteling tools, and provide tailored product advice and recommendations to meet customer needs and preferences.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide an omnichannel experience and communicate available inventory, assortment, and product details.
Use training and other resources, accept feedback, and develop product knowledge, suggestive selling behaviors, and expertise in industry tips and fragrance trends.
Encourage repeat client interactions as a knowledgeable and trusted resource.
Merchandise and replenish products promptly, and maintain visual merchandising, signing, and beauty hygiene standards in line with vendor and company directives.
Build connections with teammates, share knowledge, and celebrate individual and team achievements to support a positive store culture.
Adapt to changing circumstances and assist with other selling and store operations tasks as assigned.
Support store fulfillment and asset protection by accurately and efficiently performing omni and operations processes, maintaining product protection standards, and following safety guidelines.