Fragrance Associate - Part Time

Belk•Tupelo, MS

About The Position

The Fragrance Associate drives sales and delivers a positive customer experience by providing excellent service, building client relationships, demonstrating products, and offering customized recommendations across multiple fragrance brands. The role calls for enthusiasm for the fragrance and beauty industry, competitive drive, and confidence in a fast-paced environment. This is an hourly, part-time position. The associate creates memorable store experiences and customer loyalty through service, clienteling, tailored product recommendations, promotions, events, and customer outreach. They use selling tools and digital devices to support a seamless omnichannel experience, maintain product knowledge and fragrance expertise, and encourage repeat client interactions. The role also supports merchandising, replenishment, store fulfillment, asset protection, and general store operations while contributing to a positive team culture.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Ability to work independently with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability for a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to move regularly around all store areas and remain accessible to customers.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.

Responsibilities

Take ownership and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with team members, vendors, customers, and the community.
Build customer loyalty by delivering excellent service, using clienteling tools, and providing tailored product advice and recommendations.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide an omnichannel experience and communicate inventory, assortment, and product details.
Use training resources and feedback to build product knowledge, suggestive selling behaviors, and expertise in industry tips and fragrance trends.
Encourage repeat client interactions as a knowledgeable and trusted resource.
Merchandise and replenish products in a timely manner.
Maintain visual merchandising, signing, and beauty hygiene standards in accordance with vendor and company directives.
Build connections with teammates, share knowledge, and celebrate individual and team achievements.
Adapt to changing circumstances and assist with other selling and store operations tasks as assigned.
Support store fulfillment and asset protection by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and following safety guidelines.