Founding Product Designer
About The Position
Finch is hiring a Founding Product Designer to make justice more accessible by designing software that supports consumer-law operations. The designer will work closely with engineers, product teammates, legal operators, and attorney partners on high-stakes, time-sensitive casework. The role owns end-to-end design for Finch’s external-facing case management product, from discovery through implementation. It involves observing attorneys and paralegals using Finch and systems such as Filevine, identifying workflow friction, and turning individual requests into solutions that work across the product. The designer will collaborate closely with engineering and the codebase, making straightforward copy, layout, or styling changes directly when appropriate, and help extend the external product experience into internal paralegal tools as those products converge. The successful candidate brings a clear point of view to design reviews, explains design decisions, pushes back constructively, and remains receptive to new evidence and feedback.
Requirements
- 4–10+ years of product design experience, with direct ownership of complex workflows.
- A demonstrated habit of doing discovery before designing by spending time with the people doing the work.
- Experience designing operationally intensive software, such as B2B or other workflow-heavy products.
- Comfort thinking in code and working closely with engineers, carrying decisions through implementation rather than stopping at a Figma handoff.
- A track record of forming and defending design decisions with clear reasoning while staying collaborative and receptive to feedback.
Nice To Haves
- Experience across both consumer products and B2B or operational software, bringing a high bar for craft to complex workflows.
- Comfort using AI-native design tools to ship simple changes independently.
- Experience supporting brand or marketing work alongside product design.
- Genuine curiosity about personal injury or legal work, or a track record of quickly learning unfamiliar, operationally complex industries.
Responsibilities
- Own product design end-to-end for the external-facing case management product, from discovery through implementation.
- Work closely with engineers, product teammates, legal operators, and attorney partners to support high-stakes, time-sensitive casework.
- Observe attorneys and paralegals working in Finch’s tools and systems such as Filevine, and identify friction before proposing solutions.
- Turn individual stakeholder requests into solutions that work across the product rather than creating one-off fixes.
- Work closely with engineering and the codebase, shipping simple copy, layout, or styling changes directly where appropriate.
- Help extend the external product experience into internal paralegal tools as the two converge.
- Present and explain design reasoning in reviews, push back constructively, and remain open to new evidence.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
