Founding Forward Deployed Engineer (USA)

Pear VC • Palo Alto, CA

5d

About The Position

Optexity is hiring a software engineer to work directly with customers in practices, clinics, and hospitals in New York. The engineer will learn how doctors and staff work, then build integrations and product features that make Optexity function in each customer environment. Many clinical systems have no APIs, so the role involves finding ways to integrate with them. The engineer owns each customer’s technical outcome from the first meeting through daily usage.

The role includes deploying Optexity, gathering workflow requirements, building data pipelines and clinical-system integrations, contributing to the search and chat system, resolving customer issues, and supporting onboarding and adoption. The engineer will generalize solutions from individual deployments and share customer insights with the founders to help shape product direction.

Optexity is a small, fast-moving research lab building clinical reasoning and computer-use models. Its working principles include customer obsession, intellectual honesty, bias for action, and extreme ownership. The company offers direct work with founders, ownership of technical direction, full compute and data, competitive salary, and meaningful equity. The role is preferred to be based in San Francisco, but remote candidates are also considered.

Requirements

• Bachelor’s degree in computer science or a related field.
• Strong Python skills and comfort with backend work, data, and APIs.
• Comfort working directly with customers, including non-technical customers.
• Able to take ownership of open-ended problems without needing guidance.
• Genuine preference for working at a startup, with speed and ambiguity as defaults.

Nice To Haves

• Prior founder, founding engineer, or solutions engineering experience.
• Experience with browser or desktop automation, or reverse engineering systems without APIs.
• Experience building LLM-powered products.
• Familiarity with healthcare data, EMRs, or HIPAA.
• Strong product taste.
• Ambition to start a company someday; Optexity says it will support that path.
• Preferred to be based in San Francisco; remote candidates are also considered.

Responsibilities

• Deploy and set up Optexity inside practices and clinics, including systems without APIs, using the company’s integration infrastructure.
• Work with doctors and staff to understand workflows and requirements and turn them into working software.
• Build and improve data pipelines and integrations with EMRs and other clinical systems.
• Work with the core team on the search and chat system and bring customer feedback into the product.
• Debug and resolve customer issues quickly, owning them until they are fixed.
• Support customer success through onboarding, training, and increasing usage.
• Turn one-off customer problems into general solutions that make subsequent deployments faster.
• Share learnings with the founders to help shape product direction.

Benefits

• Competitive salary.
• Meaningful equity.
• Direct, daily work with the founders and exposure to board and investor conversations.
• Real ownership of technical direction, with scope that grows as the company does.
• Full compute and data to do the work properly.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level