Founding Community Association Manager

Alder•San Francisco, CA

11d

About The Position

Alder is hiring its first community association manager to own and grow a portfolio of Bay Area homeowners associations, from small condominium buildings to larger communities. The manager serves as the primary contact for associations, advises boards, ensures decisions and projects are carried out, and keeps directors informed. Alder’s software supports tasks such as meeting packets, bid comparisons, work order tracking, homeowner communication, and bookkeeping tied to bank records, allowing the manager to focus on board guidance, meetings, and project execution. This early-stage role also involves building Alder’s association-management business and operations. The manager will help establish playbooks and service standards, provide feedback to engineers, test new AI workflows, and help hire and train future managers. Compensation includes a share of revenue from each managed association and meaningful early-stage equity.

Requirements

Typically at least 3 years of experience managing California associations.
Working knowledge of the Davis-Stirling Act, association finance and reserves, and governing documents.
Calm, clear communication with boards and homeowners, including in contentious meetings.
Good judgment in advising boards and recognizing when an issue requires an attorney, insurer, or engineer.
Strong follow-through and ownership of work.
Comfort with new tools and willingness to help improve the software used in the role.
A car and ability to attend evening meetings and visit communities across the Bay Area.

Nice To Haves

CACM certification (CCAM).
CAI designations such as CMCA, AMS, or PCAM.
A California real estate license.
Existing board relationships.
Experience with Bay Area condominium buildings.

Responsibilities

Serve as the primary manager for a portfolio of associations, from small condominium buildings to larger communities.
Prepare for and attend board and annual meetings, including creating agendas, decision packets, and minutes.
Lead annual budgeting, coordinate reserve studies, and handle required Davis-Stirling disclosures with the board.
Run elections, rule enforcement, hearings, and assessment collections in accordance with applicable requirements.
Obtain competitive bids, recommend options to boards, and track approved work through completion.
Coordinate maintenance, insurance claims, inspections, and capital projects, including resident access.
Grow the portfolio by meeting boards, winning project work such as budgets and elections, and converting that work into full-management relationships.
Develop the business by writing playbooks, setting service standards, and helping hire and train future managers.
Provide engineers with feedback on software gaps and test new AI workflows on the manager's portfolio before broader rollout.