Foundation Room Bartender - House of Blues Anaheim

Live Nation Entertainment•Anaheim, CA

About The Position

The Foundation Room Bartender serves alcoholic and non-alcoholic beverages and food to guests in a restaurant and music hall atmosphere, maintaining a cheerful attitude and providing efficient, professional service. The role welcomes Foundation Room members, Live Nation executives, and VIP guests, and delivers upscale dining service while supporting beverage culture through knowledge of mixology, drink trends, and how food and beverages pair. Bartenders make recommendations, cultivate repeat business, and suggestively sell beverages and menu items. The bartender prepares and delivers orders according to standard recipes and venue specifications; handles guest checks, payments, cash, and related records; and performs opening, running, and closing duties. The role requires responsible alcohol service, adherence to safety and sanitation standards, and attention to equipment issues and potential hazards. It is performed in a fast-paced, often loud and stressful environment and includes extended periods of standing and working on one’s feet, with lifting or moving items up to 25 pounds. The expected compensation is $16.90 per hour. Pay may vary based on market location, qualifications, skills, and experience.

Requirements

  • California Food Handlers Card.
  • TIPS and RBS certification.
  • At least 2 years of bartending experience in an upscale dining and nightlife establishment.
  • Ability to upsell and offer food and drink suggestions to guests.
  • Articulate vocabulary and ability to adapt and socialize with the current audience.
  • Exemplary and professional grooming standards.
  • Flexible schedule and ability to work late hours and nights.
  • Cash-handling experience.
  • Strong working knowledge of beverages.
  • Physical ability to pass a pour test and a timed mixology drill.
  • Ability to deal with intoxicated guests positively and with a focus on safety.
  • Interpersonal communication and teamwork skills.
  • Tolerance of all cultures, music, and art forms.
  • Applicants for U.S. employment must have work authorization that does not require employer visa sponsorship.

Nice To Haves

  • Two years of work experience in a high-volume environment.
  • Experience recognizing valid identification.
  • Experience in a live music environment.

Responsibilities

  • Welcome and acknowledge Foundation Room members, Live Nation executives, and VIP guests.
  • Deliver upscale dining service and maintain knowledge of current drink trends, mixology, and beverage culture.
  • Recommend wines that complement food selections and suggestively sell beverages and menu items.
  • Serve alcohol responsibly in accordance with local ordinances, alcohol-awareness training, and House of Blues policies.
  • Request proper identification from anyone who appears to be under 30 years of age.
  • Interact with guests in a friendly, natural manner and cultivate regular guests and repeat business.
  • Complete a pour test before each shift where applicable.
  • Deliver food and beverage orders promptly and prioritize and organize drink orders.
  • Prepare beverages according to standard recipes and venue specifications and follow control systems.
  • Record equipment failures and safety hazards in the bar log.
  • Recognize signs of guest intoxication and courteously refuse further alcohol service, notifying a manager.
  • Maintain House of Blues safety and sanitation standards.
  • Perform opening, running, and closing duties according to House of Blues policy.
  • Prepare guest checks using the point-of-sale terminal and process payments according to policy.
  • Maintain the bartender bank, perform cash-pull and checkout procedures, and maintain appropriate comp and spill checks.
  • Attend the pre-shift meeting conducted by the Manager on Duty.
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