Foundation Room Bartender - House of Blues Anaheim
About The Position
This role involves serving alcoholic and non-alcoholic beverages and food to guests in a restaurant and music hall atmosphere with a cheerful attitude and in an efficient, professional manner. The Foundation Room is an exclusive area within the House of Blues, catering to members, Live Nation Executives, and VIPs, requiring a high level of service and knowledge. Live Nation Entertainment is a global leader in live entertainment and eCommerce. HOB Entertainment, a division of Live Nation, operates House of Blues venues known for diverse music genres, southern-style cuisine, and community commitment. House of Blues has a history of giving back through the International House of Blues Foundation.
Requirements
- CA Food Handlers Card
- TIPS & RBS Certification
- Minimum of 2 years experience bartending in a up-scale dining and night life establishment
- The ability to up sell and offer food and drink suggestions to guests
- Articulate vocabulary with the ability to adapt and socialize with current audience
- Exemplary and professional grooming standards
- Flexible schedule and ability to work late hours and at nights
- Cash handling experience
- Strong working knowledge of all beverages
- Physically able to pass a pour test and a Mixology drill (timed)
- Ability to deal with intoxicated guests in a positive and safety minded manner
- Skill in interpersonal communication and teamwork
- Tolerance of all cultures, music and art forms
Nice To Haves
- 2 years work experience in high volume environment
- Experience recognizing valid ID’s
- Experience in a live music environment
Responsibilities
- Welcome and acknowledge Foundation Room members, Live Nation Executives and VIP’s to instill appreciation for their membership and patronage
- Impeccable knowledge in the steps of delivering service for up-scale dining
- Stays current and is knowledgeable on the latest drink trends
- Understands the fundamentals of Mixology and ability to uphold our Beverage Culture
- Deep knowledge of how food, wine, beer, spirits and other beverage work in harmony with food selection
- The ability to suggest wines that will best complement particular foods off the food menu
- Ensure responsible alcohol service per local ordinance alcohol awareness training and House of Blues alcohol policies
- Request proper identification for anyone appearing under 30 years of age
- Interact with guests in a natural, friendly demeanor
- Cultivate regular guests and repeat business
- Successfully complete a pour test prior to every shift, where applicable
- Suggestively sell both beverages and menu items to guests at the bar
- Deliver food items and beverage orders promptly
- Prioritize and organize drink orders
- Consistently prepare beverages according to standard recipes and venue specifications, abide by all control systems
- Record any equipment failure and//or safety hazards in bar log
- Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of a manager
- Maintain HOB safety and sanitation standards
- Perform Opening/Running/Closing duties according to HOB policy
- Prepare guest checks (on point of sales terminal) and process payment according to HOB policy
- Maintain bartender bank
- Perform cash pull / check out procedures
- Maintain appropriate Comp and Spill checks
- Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift
Benefits
- Pay is based on a number of factors including market location, qualifications, skills, and experience.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
