Foster Care Manager Supervisor

Youthnet • Lynnwood, WA

2d • Hybrid

About The Position

This role involves supervising staff, providing direct services as the program grows, and managing operational aspects of foster care programs. The position requires a strong leader who can mentor staff, ensure quality case management, and contribute to program development and refinement. The ideal candidate will have a background in social services, experience in foster care or child welfare, and strong clinical and leadership skills.

Requirements

• Master's degree in social services or a closely related field with 2+ years of clinical experience providing trauma-informed care; 2+ years experience in foster care, child welfare, or social services.
• OR Bachelor's degree in social services or closely related field with 3+ years of clinical experience providing trauma-informed care; 3+ years experience in foster care, child welfare, or social services.
• OR Five (5) years full-time of documented experience supervising individuals in social services AND working with children or youth in one or a combination of the following settings: State-licensed in-home or facility-based daycare, or professional nanny; School setting or early learning center; Mental Health Hospital; Juvenile Rehabilitation facility, detention center, law enforcement, or corrections; A child placing agency, residential care program, or as a licensed foster parent; Conducting supervised visits; or Working as staff directly with children or families in a community service organization.
• Demonstrated ability to lead with initiative, discretion, maturity, flexibility, and independent judgment.
• Training, experience knowledge, and demonstrated skills in each area they will be supervising.
• Strong clinical skills and experience providing clinical consultation, and the understanding needed to effectively manage cases.
• The ability to monitor staff development and training.
• Complete all preservice and annual training in accordance with contract and best practice.
• Willingness to attend agency-sponsored trainings and events.
• Ability to access community resources to support families.
• Demonstrated awareness and appreciation of various cultural backgrounds.
• Ability to work flexible hours.
• Outstanding verbal and written communication skills, including documentation and the ability to lead group meetings.
• Ability to utilize google suite, microsoft office tools, and other assigned database systems (such as HRIS, case management software, and more).
• Self-directed, ability to work with minimum supervision and support.
• Ability to pass a Washington State criminal check.
• Valid Washington State driver’s license and proof of insurance.
• Ability to work onsite and occasionally in person at a Youthnet office, home visits for clients, and other in-person appointments.
• Ability to work remotely and have personal and confidential space for remote work.
• Strong decision-making skills, including critical thinking, and demonstrated ability to think globally.

Nice To Haves

• Previous experience supervising a team of direct service providers in a social services setting is a plus.
• Successful experience in program development and implementation preferred.

Responsibilities

• Recruit, mentor, and develop staff to build an effective program.
• Provide positive leadership and team building, fostering a culture of inclusion and professional growth.
• Supervise up to six (6) full-time equivalent staff including Case Managers and Behavioral Case Aides.
• Ensure staff receive supervision on 100% of direct service staff’s cases each month.
• Ensure all Case Managers and Behavioral Case Aides receive regular practice supervision.
• Provide and supervise services to a caseload to support program growth.
• Provide individualized case support and coordination of services.
• Develop Caregiver Support Plans, Safety Plans, and other reports.
• Deliver services and ensure appropriate documentation.
• Liaise with caregivers, parents, DCYF caseworkers, school staff, probation officers, therapists, and other necessary persons.
• Carry emergency on-call cell phone as established by agency protocol.
• Support budgeting, including projecting, developing, and monitoring revenue and expense budgets.
• Review, allocate, and approve program-related expenses.
• Ensure programmatic reporting is aligned with Agency vision, mission, and strategic plan.
• Work with internal and external partners to ensure compliance with monitoring, reporting, and contract requirements.
• Guide internal and external audits to ensure regulatory compliance.
• Ensure appropriate data collection and reporting to evaluate program impact and efficacy.
• Keep staff and key personnel updated on program outcomes and performance.
• Support the implementation and iteration of protocols, procedures, and program structure.
• Collaborate with Youthnet’s leadership team to advance program impact and Youthnet’s overall mission and vision.

Benefits

• Company sponsored Medical, Dental, Vision, and EAP plans for employees and dependents.
• Paid Time Off starting at 27 days per year.
• 11 paid holidays.
• 403b retirement plan + match.
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager