Foster Care Manager Supervisor

Youthnet • Port Angeles, WA

2d • Hybrid

About The Position

This role involves supervising staff, providing direct services as the program grows, and managing operational aspects of the foster care program. The position requires a strong leader who can mentor staff, ensure quality case management, and contribute to program development and refinement. The supervisor will work with a caseload, develop plans, coordinate services, and liaise with various stakeholders. Operational responsibilities include budgeting, reporting, and ensuring compliance with contracts and best practices. The role also supports program development and collaboration with leadership to advance the agency's mission.

Requirements

• A Master's degree in social services or a closely related field with 2+ years of clinical experience providing trauma-informed care; 2+ years experience in foster care, child welfare, or social services.
• OR A Bachelor's degree in social services or closely related field with 3+ years of clinical experience providing trauma-informed care; 3+ years experience in foster care, child welfare, or social services.
• OR Five (5) years full-time of documented experience supervising individuals in social services AND working with children or youth in one or a combination of the following settings: State-licensed in-home or facility-based daycare, or professional nanny; School setting or early learning center; Mental Health Hospital; Juvenile Rehabilitation facility, detention center, law enforcement, or corrections; A child placing agency, residential care program, or as a licensed foster parent; Conducting supervised visits; or Working as staff directly with children or families in a community service organization.
• Demonstrated ability to lead with initiative, discretion, maturity, flexibility, and independent judgment.
• Training, experience knowledge, and demonstrated skills in each area they will be supervising.
• Strong clinical skills and experience providing clinical consultation, and the understanding needed to effectively manage cases.
• The ability to monitor staff development and training.
• Complete all preservice and annual training in accordance with contract and best practice.
• Willingness to attend agency-sponsored trainings and events.
• Ability to access community resources to support families.
• Demonstrated awareness and appreciation of various cultural backgrounds.
• Ability to work flexible hours.
• Outstanding verbal and written communication skills, including documentation of and the ability to lead group meetings.
• Ability to utilize google suite, microsoft office tools, and other assigned database systems (such as HRIS, case management software, and more).
• Self-directed, ability to work with minimum supervision and support.
• Ability to pass a Washington State criminal check.
• Valid Washington State driver’s license and proof of insurance.
• Ability to work onsite and occasionally in person at a Youthnet office, home visits for clients, and other in-person appointments.
• Ability to work remotely and have personal and confidential space for remote work.
• Strong decision-making skills, including critical thinking, and demonstrated ability to think globally.

Nice To Haves

• Previous experience supervising a team of direct service providers in a social services setting is a plus.
• Successful experience in program development and implementation preferred.

Responsibilities

• Recruit, mentor, and develop staff to build an effective program.
• Provide positive leadership and team building, fostering a culture of inclusion, professional growth, and continuous improvement.
• Provide hands-on support while building team capacity.
• Supervise up to six (6) full-time equivalent staff including Case Managers and Behavioral Case Aides.
• Ensure staff receive supervision on 100% of direct service staff’s cases each month.
• Ensure all Case Managers and Behavioral Case Aides receive regular practice supervision on a schedule described in an individualized supervision plan.
• Provide and supervise services to a caseload, as assigned, to support the thoughtful growth of the Program in Clallam, Jefferson, and Kitsap counties.
• Provide individualized case support and coordination of services.
• Develop Caregiver Support Plans, Safety Plans, and other reports.
• Deliver services and appropriate documentation.
• Liaise with caregivers, parents, DCYF caseworkers, school staff, probation officers, therapists, and all other persons necessary for effective treatment.
• Carry emergency on-call cell phone as established by agency protocol.
• Support the Lead Supervisor and Program Manager in projecting, developing, and monitoring revenue and expense budgets for the program.
• Review, allocate, and approve program-related expenses.
• Ensure programmatic reporting is aligned with Agency vision, mission, and strategic plan.
• Work with internal and external partners to ensure Youthnet is meeting all monitoring, reporting, and contract requirements for up to three unique programs.
• Guide internal and external audits to ensure regulatory compliance regarding service delivery.
• Ensure appropriate data collection and reporting to evaluate program impact and efficacy given contract constraints and the established programmatic goals.
• Keep Youthnet staff and key personnel up to date as to program outcomes and performance.
• Support the implementation and iteration of protocols, procedures, and program structure that are consistent with contracts and best practice models for effective program implementation.
• Collaborate with Youthnet’s leadership team to advance program impact and Youthnet’s overall mission and vision.

Benefits

• Company sponsored Medical, Dental, Vision, and EAP plans for employees and dependents.
• Paid Time Off starting at 27 days per year and 11 paid holidays.
• 403b retirement plan + match
• Career development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager