Forward Deployed Software Engineer
Salient•San Francisco, CA
•Onsite
About The Position
We're seeking a Forward Deployed Software Engineer to work directly with our customers to implement our technology and build any required customizations. In this role, you will apply your problem-solving ability, creativity, and technical skills to be a customer’s first resource for implementing AI agents in their company. This role is critical in helping us deliver reliable, compliant, and efficient customer service solutions to millions of borrowers.
Requirements
- Relevant college and post-college work experience in a fast moving work environment
- Customer-facing polish, with ability to extract requirements and run discovery - strong communicator
- Ownership mindset — someone who treats every deployment like a mission-critical project
- Strong hands on coder with proven proficiency in programming languages in either Python, Typescript or Javascript
- Excellence in technical documentation and cross-team communication
- Ability to collaborate with technical and non-technical customers, and comfortable working in a dynamic environment with evolving objectives and many iterations with customers
- Ability to work 4 days a week from our San Francisco office (open to candidates willing to relocate)
Responsibilities
- Own the end-to-end implementation and execution of high-stakes customer engagements and projects, determining what the customer requirements are and how best to apply our Voice AI Agent solution
- Implement and build new features with customers, and implement them in the core engineering product
Benefits
- medical, dental, and vision coverage
- a generous 401(k)
- catered lunches
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
