Forklift Mechanic - Shop

NexTier Equipment•Independence, OH

3d•$25•Onsite

About The Position

The Forklift Mechanic troubleshoots, repairs, and maintains industrial vehicles, including forklifts and container handlers. The role performs routine maintenance and breakdown repairs in the shop, prioritizes work orders, follows safety incident-reporting procedures, and submits paperwork accurately and on time. It also involves providing excellent customer service and maintaining company-provided assets, including work tools. The mechanic diagnoses customer breakdowns, performs repairs to minimize equipment downtime, and initiates estimates for shop repairs. The position includes operating metalworking tools to make or repair parts; completing scheduled maintenance, inspections, part replacement, lubrication, and electrical-equipment repairs; and inspecting used parts for changes in factory specifications. The mechanic reviews work and maintenance results with customers, quotes and communicates services, completes work orders and related records in the Mobile Service application, and provides daily status updates to dispatchers while reviewing customer concerns with dispatchers and account managers. This shop position is scheduled Monday through Friday, 7:00 a.m. to 3:30 p.m. NexTier Equipment offers paid on-the-job training and development and advancement opportunities from Certified Dealer Trainers. The company describes itself as a third-generation, family-owned business guided by values of positivity, teamwork, self-development, integrity, community service, and safety.

Requirements

At least 2 years of experience in a technician role.
Previous experience with hydraulics and computer diagnostics.
Ability to interpret and apply schematic diagrams.
Valid driver's license and a driving record acceptable to the insurance company.
Ability to work independently, prioritize demands effectively, and execute tasks.
Strong attention to detail, project management, and organizational skills.
Strong written and verbal communication skills, including the ability to communicate clearly and concisely with internal and external customers.
High school diploma or equivalent.
Adherence to the company's core values.
Must complete pre-employment screening; the employer is a drug-free workplace.

Nice To Haves

Vocational or technical certification.
Experience applicable to the compensation range.

Responsibilities

Diagnose and troubleshoot customer breakdowns, perform appropriate repairs to minimize equipment downtime, and initiate estimates for shop repairs.
Set up and operate lathes, drill presses, grinders, and other metalworking tools to make and repair parts.
Perform routine scheduled maintenance, including inspections, repairing or replacing defective parts, lubricating parts, and repairing electrical equipment.
Inspect used parts to determine changes in factory specifications.
Review repair and scheduled maintenance results with customers, identify potential issues, and quote and communicate services.
Use the Mobile Service application to close out the day, complete work orders, obtain customer signatures, finalize jobs, and mark them complete.
Provide daily status updates to dispatchers and review customer issues or concerns with dispatchers and account managers.
Prioritize work orders, comply with safety incident-reporting requirements, submit paperwork accurately and promptly, provide customer service, and maintain company-provided assets and work tools.

Benefits

$2,000 sign-on bonus and referral bonus opportunities.
Competitive salary, with compensation starting at $25 or more per hour based on applicable experience.
Medical, dental, and vision benefits.
401(k) with employer match and profit-sharing.
Opportunity to earn monthly premium discounts.
Three weeks of PTO annually, prorated in the first year.
Ten paid company holidays.
Tool loan program.
No flat rate.
Annual boot, safety glasses, and gym reimbursement programs.
Paid on-the-job training.
Development and advancement opportunities from Certified Dealer Trainers.