Forklift Mechanic - Shop

NexTier Equipment•Independence, OH

About The Position

The Forklift Mechanic works in the shop troubleshooting, repairing, and maintaining industrial vehicles such as forklifts and container handlers. The position performs scheduled maintenance and breakdown repairs, prioritizes work orders, follows safety incident-reporting procedures, and submits accurate paperwork on time. It also involves communicating with customers about repairs, estimates, services, and potential equipment issues, while maintaining company-provided tools and assets. The role uses shop metalworking equipment and a mobile service application to document and complete jobs.

Requirements

High school diploma or equivalent.
At least 2 years of experience in a technician role.
Previous experience with hydraulics and computer diagnostics.
Ability to interpret and apply schematic diagrams.
Valid driver’s license and a driving record acceptable to the insurance company.
Ability to work independently, prioritize demands effectively, and execute tasks.
Strong attention to detail, project management, and organizational skills.
Strong written and verbal communication skills, including the ability to communicate clearly and concisely with internal and external customers.
Adherence to the company’s core values.
Successful completion of required pre-employment screening; the company is a drug-free workplace.

Nice To Haves

Vocational or technical certification.

Responsibilities

Diagnose and troubleshoot customer equipment breakdowns, make repairs that minimize downtime, and initiate estimates for shop repairs.
Set up and operate lathes, drill presses, grinders, and other metalworking tools to make or repair parts.
Perform scheduled maintenance, including inspections, replacing defective parts, lubrication, and electrical equipment repairs.
Inspect used parts to determine changes from factory specifications.
Review repair work and maintenance results with customers and communicate potential issues.
Quote and communicate services to customers.
Use the Mobile Service application to complete daily closeout, fill out work orders, obtain customer signatures, finalize jobs, and mark them complete.
Provide daily status updates to dispatchers and review customer issues or concerns with the dispatcher and account manager.
Prioritize work orders, comply with safety incident reporting, and submit paperwork accurately and promptly.
Provide excellent customer service and maintain company-provided assets, including work tools.

Benefits

$2,000 sign-on bonus and referral bonus opportunities.
Competitive salary; compensation range is $25+ per hour based on applicable experience.
Medical, dental, and vision benefits.
401(k) with employer match and profit-sharing.
Opportunity to earn monthly premium discounts.
Three weeks of PTO annually, prorated in the first year.
Ten paid company holidays.
Tool loan program.
Annual boot, safety glasses, and gym reimbursement programs.
Paid on-the-job training.
Development and advancement opportunities from Certified Dealer Trainers.