Foreclosure Title Associate, Default Services-Pre-Foreclosure Title

ServiceLink • ,

6d

About The Position

ServiceLink, a leading provider in the mortgage services industry, is seeking a detail-oriented and client-focused individual with a strong background in the mortgage or real estate industry to join their team as a Foreclosure Title Associate. This role is ideal for someone looking for a career opportunity and driven to meet tight deadlines in a fast-paced environment. The associate will be responsible for opening national title orders, setting up new clients, providing daily reporting, and managing client inquiries and feedback.

Requirements

• High School diploma or equivalent required.
• 1 + years’ experience of administrative work and customer service.
• Knowledge of real estate, title insurance industry, and vendor management.
• Proven customer service skills.
• Must be able to use and have advanced computer skills and be proficient in the Microsoft software products.

Nice To Haves

• A penchant for excellence. You will use your strong attention to detail to maintain our quality standards.
• The ability to multitask in a fast paced environment, especially the ability to work in multiple systems at once.
• Excellent verbal and written communication skills.
• The ability to quickly learn new skills, processes and procedures.

Responsibilities

• Assist the business unit with opening national title orders, which includes managing and tracking.
• Maintain open communication with internal staff, national attorneys, clients, management, etc.
• Be a contact for client issue escalation.
• Assists with the implementation of new clients.
• Provides daily reporting of new orders and communicates with the business until on turn times.
• Addresses inquiries and feedback from clients, internal staff and asset management companies professionally and in a timely manner.
• All other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED