Default Title Examiner, Default Services- REO
About The Position
ServiceLink, a leader in the mortgage industry, is seeking a quality-driven individual with exceptional communication and customer service skills for the multi-faceted position of Title Examiner. This role is ideal for a self-motivated individual eager to launch a new career in a dynamic, fast-paced environment. The position offers rapid career growth for those who excel at learning new processes and embrace a Serve First culture. Applicants must be currently authorized to work in the United States on a full-time basis and not require future sponsorship. In this role, you will research and resolve discrepancies, review all documentation for accuracy, maintain accurate individual records and logs, and address inquiries from clients, borrowers, agents, and internal staff.
Requirements
- Previous real estate title exam experience required
- Strong attention to detail
- Ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients
- Excellent verbal and written communication skills
- High School diploma or equivalent required
- Typing/Data Entry skills, minimum 45 wpm with 95% accuracy
- Possess good communication and customer service skills
- Familiarity with personal computer operation
- Knowledge of real estate terminology
Nice To Haves
- A penchant for excellence
Responsibilities
- Review real estate title reports pursuant to company guidelines for approval or rejection
- Knowledge of internal operating systems
- Research and resolve discrepancies
- Maintain accurate individual records and logs
- Review all documentation for accuracy
- Knowledge of client requirements
- Perform all duties and responsibilities in a timely manner
- Address inquiries from clients, borrowers, agents, and internal staff in a professional and timely manner
- Review work-in-progress reports to ensure completion
- Maintain open communication with other team members and team leader
- Monitor and process all order types and folders for the Title Underwriting Department
- Follow on rejected files
- Proficient with ServiceLink operating systems and internal search engines
- Adhere to company policies and procedures
- Meet minimum production goals and quality requirements as set by management
- Perform all other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
