Service Ford Certified Technician Automotive Dealership
About The Position
Pack Auto Group is seeking a Ford Certified Technician to perform automotive diagnosis, maintenance, and repairs at a dealership. The technician will complete repair-order work efficiently and according to dealership standards, communicate with service advisors about diagnoses and additional service needs, and perform warranty repairs to manufacturer specifications. The role also includes estimating labor and time for additional repairs, documenting work, inspecting and testing vehicles, maintaining hand tools, and completing ongoing company and manufacturer training to stay current with vehicle technology and models. Pack Auto Group describes its culture as grounded in fun, integrity, caring, self-discipline, and continuous improvement, with a focus on employee and customer satisfaction and using technology to improve the customer experience. The position description notes that duties may be changed and that reasonable accommodations may be made for qualified employees.
Requirements
- High school diploma or equivalent.
- At least 2 years of experience as an auto technician.
- Knowledge of automotive repair and maintenance.
- Ability to learn quickly and work as a team player.
- Excellent written and verbal communication skills.
- Strong customer service skills.
- Computer skills and willingness to learn new problems.
- Ability to operate electronic diagnostic equipment.
- ASE certificate.
- Valid driver's license and a clean driving record acceptable under company policies.
- Willingness to submit to a background check and drug screen before employment.
Responsibilities
- Perform repair-order work efficiently and in accordance with dealership standards.
- Test-drive vehicles and test components and systems using diagnostic tools and special service equipment.
- Diagnose, maintain, and repair automotive systems.
- Communicate directly with the Service Advisor about additional service needs so customers can be informed.
- Perform warranty repairs to manufacturer specifications.
- Provide labor and time estimates for additional repairs and complete required paperwork and documentation.
- Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers.
- Inspect and test new vehicles and record findings so necessary repairs can be made.
- Maintain an inventory of required hand tools.
- Complete ongoing company and manufacturer training to stay current with changing technology and new vehicle models.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Long- and short-term disability insurance
- 401(k)
- Life insurance
- Critical illness insurance
- Hospital indemnity
- Accident insurance
- Paid vacation for full-time employees
- Employee discount on cars, parts, and service
- Saturday lunches provided
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
