Foot, Ankle & Trauma Specialist

Arthrex Richmond • Norfolk, VA

9h

About The Position

The Foot, Ankle and Trauma Specialist (FA&T Specialist) executes sales strategies and tactics to achieve sales quotas and key business metrics in support of Arthrex’s extremities and trauma product lines. The role primarily provides support and service in the operating room and may also cover clinical cases. The specialist works with regional teams and internal partners to build customer relationships, identify needs, recommend products and solutions, and support the safe and effective use of products. The work involves frequent travel to meetings, hospitals, practices, and surgeries, along with regular interaction and problem-solving with healthcare providers.

Requirements

• Bachelor’s degree or equivalent relevant experience.
• Successful completion of Extremities & Trauma Initial Onsite Training (IOT) before or within 12 months of the start date.
• Proven success as a Territory Manager or in an equivalent role.
• Valid driver’s license, clean driving record, and reliable transportation.
• Adaptability and critical-thinking skills.
• Problem-solving skills and ability to provide action-oriented solutions.
• Competitive spirit.
• Self-motivation and strong organizational and time-management abilities.
• Excellent communication, negotiation, and interpersonal skills.
• Resilience and adaptability in a competitive sales environment.
• Willingness and ability to travel frequently.
• Proficiency with Microsoft Office and smartphone technology.

Responsibilities

• Collaborate with regional teams, peer Sales Specialists, and Specialty Managers to develop sales strategies aligned with customer needs.
• Promote and sell medical products, devices, or supplies to achieve sales targets, and recommend products and methodologies to surgeons.
• Provide clinical and educational value to ensure the safe and effective use of products in the operating room.
• Assist with coverage of surgical cases in the assigned territory.
• Review service agreements, past service logs, and customer needs to help make recommendations for current and future accounts.
• Attend sales meetings and complete required educational courses and workshops.
• Complete sales reports as requested by Management.
• Maintain accurate records of sales activities, customer interactions, and orders; submit bill-only orders through RedSpot.
• Stay informed about industry trends, competitor activities, and new product developments.
• Partner with the internal sales force to build relationships with surgeons, physician assistants, nurses, technologists, administrators, and purchasing personnel, and identify sales and service opportunities.
• Assist in training Technology Representatives in the field and at Fortis University on extremities and trauma products.
• Participate in labs, industry meetings, and trade shows as needed to showcase extremity and trauma products.
• Identify customer needs and propose creative solutions consistent with business objectives and guidelines, including company pricing and billing policies.
• Work cross-functionally with Arthrex corporate, sales operations, regulatory, sales, and finance teams to accomplish objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level