FOOD UNIT LEAD (FULL AND PART TIME)
About The Position
The Food Unit Lead coordinates the activities of food-service employees and helps create an enjoyable dining experience for customers, staff, and visitors. The role oversees and participates in food and beverage preparation and service, ensuring company standards for presentation, sanitation, safety, and portion control are followed. It also supports menu planning, meal-service coordination, customer complaint resolution, employee training and supervision, work scheduling, reporting, cash handling, ordering supplies, and facility sanitation. The position is based at the Union Nest at Bowling Green State University in Bowling Green, Ohio. Full-time and part-time schedules are available. The unit operates seven days a week, and days and hours may vary; rotating weekends are included. Further schedule details are provided during the interview. The position may have periods of reduced or no work during educational breaks, which may be unpaid temporary layoffs; depending on business needs, work may be required year-round, potentially at another location during breaks. The employer offers training and development opportunities and a range of benefits, with additional benefits for full-time associates.
Nice To Haves
- Prior food-service leadership experience is preferred.
Responsibilities
- Provide attentive, detailed customer service.
- Oversee and participate in preparing and serving food and beverages in accordance with company standards for presentation, sanitation, safety, and portion control.
- Help plan menus.
- Ensure timely and efficient meal service and supervise meal service.
- Respond to customer complaints in person and by email.
- Train employees and assign and coordinate work to promote efficiency and service excellence.
- Determine work procedures, prepare work schedules, and expedite workflow.
- Complete required daily, weekly, and monthly reports, including inventory, cash, production, payroll, and timekeeping records.
- Handle cash according to the Food Accounting Manual, including deposits, petty cash, and change funds.
- Order food and other necessary supplies from approved sources or purveyors.
- Direct and participate in facility and employee sanitation and safety in accordance with company standards and government regulations.
- Develop sanitation schedules and ensure employees follow them for cleaning kitchens and dining areas and washing utensils and equipment.
- Issue written and oral instructions.
- Help select and orient employees and oversee staff training in areas of responsibility.
- Perform other duties as assigned.
Benefits
- Health benefits
- 401(k) retirement plan
- Shift meals
- Flexible hours
- Growth opportunities
- Training and development opportunities
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical insurance for full-time associates
- Dental insurance for full-time associates
- Vision insurance for full-time associates
- Life insurance and AD for full-time associates
- Disability insurance for full-time associates
- Commuter benefits for full-time associates
- Employee Assistance Program for full-time associates
- Flexible Spending Accounts for full-time associates
- Paid and/or unpaid time off may be available in accordance with applicable federal, state, and local laws
- Instapay through the One @Work app
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
