Food Services Coordinator

Monash•Clayton, NC
•Onsite

About The Position

Monash Residential Services is seeking an experienced Food Services Coordinator (Front of House) to oversee food service operations across its residential communities, serving a diverse community of approximately 3,000 residents. The position coordinates café services, meal deliveries, catering, banqueting and large-scale events, and leads and develops the Front of House team. It manages daily operations, staffing, logistics, stock and supplier relationships while ensuring compliance with food safety and occupational health and safety requirements. The role also collaborates with the Residential Life team to support events and provides operational leadership across food services as required. This is a continuing, full-time position based at Monash University's Clayton campus. Remuneration is $100,155–$108,106 (HEW 06), plus 17% employer superannuation. Visa sponsorship is unavailable; applicants must have current valid Australian work rights. Employment is contingent upon satisfactory completion of required pre-employment and/or background checks.

Requirements

  • Experienced hospitality professional with a strong background leading Front of House operations in a high-volume café, dining or functions environment.
  • Excellent organisational and problem-solving skills.
  • Customer-focused approach and ability to manage competing priorities in a fast-paced setting.
  • Proven leadership and communication skills, including the ability to motivate and support a team.
  • Ability to build positive stakeholder relationships and maintain high service standards.
  • Confidence using POS and booking systems.
  • Commitment to food safety and continuous improvement.
  • Adaptability in responding to changing operational needs.
  • Current valid work rights for Australia.
  • Satisfactory completion of all pre-employment and/or background checks required for the role.

Responsibilities

  • Oversee food service operations across residential communities.
  • Coordinate café services, meal deliveries, catering, banqueting and large-scale events.
  • Lead and develop the Front of House team.
  • Manage daily operations, staffing, logistics, stock and supplier relationships.
  • Ensure compliance with food safety and occupational health and safety requirements.
  • Collaborate with the Residential Life team to support events.
  • Provide operational leadership across food services as required.

Benefits

  • 17% employer superannuation
  • Flexible and hybrid working arrangements
  • Policies supporting staff to combine work and personal commitments, including support for parents
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