Food Services Associate I - Various Shifts - University Hospital

Indiana University Health System•Indianapolis, IN

2d•Onsite

About The Position

Food Services Associate I supports food service operations at IU Health University Hospital in production, retail cafeteria, and patient services assignments. The role may involve working in the patient kitchen dish room, handling materials and inventory, serving customers in the cafeteria, or preparing and delivering meals to patients. Team members maintain food safety, sanitation, infection prevention, and quality standards while helping provide timely, accurate, and welcoming service. Dish room duties include cleaning and sanitizing patient trays, dishes, silverware, and other food service items; safely operating kitchen and cleaning equipment; and preparing items for subsequent meal services. Material-handling duties include checking deliveries against purchase orders and related documents, reporting discrepancies or damaged goods, promptly storing supplies, maintaining FIFO stock rotation, and dating, labeling, and tracking items. Retail cafeteria duties include operating cash registers, helping customers choose food and beverages, and supporting food preparation, merchandising, stocking, and point-of-sale operations. Patient Services duties include assisting with meal tray preparation, delivery, and collection; following patients’ dietary requirements and infection-prevention protocols; and working with patients and clinical staff to support a positive dining experience and efficient operations. The position is full-time (40 hours per week) or part-time (24 hours per week), with day, evening, or rotating shifts. Rotating weekends and holidays are required. Shift differentials may apply based on the assigned shift.

Requirements

No experience is required.
Ability to operate kitchen equipment.
Ability to wear protective equipment or clothing required by the environment or government regulations, such as gowns, gloves, goggles, and rubber-soled closed-toe footwear.
Adherence to local health regulations and safety requirements for producing safe food.
Ability to climb ladders.
Ability to reach, stand for long periods, squat, bend, and carry and/or lift supplies and equipment weighing 35 pounds or more, up to 80% of the time.

Nice To Haves

High school diploma, GED, or equivalent experience is preferred.
Prior food service experience is preferred.

Responsibilities

Clean and sanitize patient trays, dishes, silverware, and other food service items in the dish room.
Safely operate kitchen and cleaning equipment while maintaining timely and accurate service.
Manage inventory flow, verify incoming deliveries against purchase orders and related documents, and report damaged, spoiled, or short-shipped items.
Store food and supplies promptly in designated areas, maintain FIFO stock rotation, and date, label, and track items.
Operate cash registers and assist cafeteria customers with food and beverage selections.
Support retail food preparation, merchandising, stocking, and point-of-sale transactions.
Assist with patient meal tray preparation, delivery, and collection, ensuring accuracy and timeliness.
Follow dietary requirements, infection-prevention protocols, food safety standards, and sanitation requirements.
Maintain a clean environment and support efficient food service operations throughout the hospital.