About The Position

Food Services Associate I supports food service operations at IU Health University Hospital in one of several areas: Production (Patient Kitchen), Retail (Cafeteria), or Patient Services. The position is available full-time at 40 hours per week or part-time at 24 hours per week. Shift options include day, evening, or rotating shifts; assigned shifts may qualify for shift differentials. Rotating weekends and holidays are required. Production team members may work as a dishwasher, cleaning and sanitizing patient trays, dishes, silverware, and other food service items; safely operating kitchen and cleaning equipment; managing inventory and moving and storing materials; and following sanitation, infection-prevention, and food-safety standards. Material handlers manage inventory flow, check deliveries against purchase orders and supporting documents, report damaged, spoiled, or missing items, store supplies appropriately, rotate stock using FIFO, and date, label, and track items. Retail team members serve customers in the hospital cafeteria by operating cash registers, helping customers select food and beverages, preparing and merchandising food, stocking, and completing point-of-sale transactions while maintaining food safety, sanitation, and quality standards. Patient Services team members prepare, deliver, and collect meal trays, ensuring service is accurate and timely and meals meet dietary requirements. They follow infection-prevention and food-safety protocols, work with patients and clinical staff, maintain a clean environment, and support an effective, patient-focused dining experience. Indiana University Health describes itself as Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members. It emphasizes meaningful work, compassionate service, excellence, and opportunities for team members to learn and develop through training, leadership development, promotion opportunities, and cross-training.

Requirements

  • No experience is required.
  • Ability to operate kitchen equipment.
  • Ability to wear protective equipment or clothing required by the work environment or government regulations, including items such as gowns, gloves, goggles, and rubber-soled closed-toe footwear.
  • Adherence to local health regulations and safety requirements for producing safe food.
  • Ability to climb ladders.
  • Ability to reach, stand for long periods, squat, bend, and carry or lift supplies and equipment weighing 35 pounds or more, up to 80% of the time.
  • Availability for rotating weekends and holidays.

Nice To Haves

  • High school diploma, GED, or equivalent experience is preferred.
  • Prior food-service experience is preferred.

Responsibilities

  • Clean, sanitize, and prepare patient trays, dishes, silverware, and other food-service items for subsequent meal services.
  • Operate kitchen and cleaning equipment safely and provide timely, accurate service.
  • Manage inventory and properly store and move materials throughout the kitchen.
  • Receive, unload, inspect, and verify food and supply deliveries against purchase orders, packing slips, and invoices.
  • Report damaged, spoiled, or short-shipped deliveries to a manager or vendor.
  • Store items promptly in designated dry storage, refrigerators, and freezers; rotate stock using FIFO; and date, label, and track inventory.
  • Operate cafeteria cash registers and point-of-sale systems and assist customers with food and beverage selections.
  • Support retail operations through food preparation, merchandising, and stocking.
  • Prepare, deliver, and collect patient meal trays, following dietary requirements and ensuring accuracy and timeliness.
  • Work with patients and clinical staff to support a positive dining experience and efficient food-service operations.
  • Maintain clean work and dining environments and follow sanitation, infection-prevention, food-safety, and quality standards.

Benefits

  • Shift differentials may be available based on assigned shift.
  • Access to learning and development opportunities, including advanced clinical training, leadership development, promotion opportunities, and cross-training development.
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