Food Services Associate I

Carilion Clinic•Roanoke, VA

About The Position

The Food Services Associate I supports food service operations, assists with tasks, ensures quality service, and helps resolve problems. The role involves applying basic knowledge and advanced skills or patient care, and duties may be complex and non-routine. The associate resolves most issues and refers the most complex issues to a supervisor. Work is performed under general supervision, with an impact limited to the department or service line. The position involves extensive interactions with customers, patients, clients, and clinical teams, as well as communication with people in similar or different functions inside or outside the organization. The position may require travel to other Carilion work sites to meet staffing needs. It is designated as emergency staff during emergency weather conditions. A $2,000 sign-on bonus is available to eligible external hires under applicable guidelines.

Requirements

  • High school diploma or GED preferred.
  • No prior experience required.
  • Effective interpersonal, communication, and teamwork skills.
  • For employees deemed in charge of departmental operations, SERV-Safe certification or equivalent Virginia Health Department certification is required, or the ability to obtain it within one year of hire.
  • Must be available as emergency staff during emergency weather conditions.

Nice To Haves

  • High school diploma or GED.

Responsibilities

  • Support food service operations and assist with related tasks.
  • Ensure quality service and resolve problems.
  • Resolve most issues and refer the most complex issues to a supervisor.
  • Communicate and interact with customers, patients, clients, clinical teams, and people in other functions.
  • Travel to other Carilion work sites to meet staffing needs, if required.

Benefits

  • Comprehensive medical, dental, and vision benefits.
  • Employer-funded pension plan, vested after five years.
  • Voluntary 403B plan.
  • Paid time off accrued from day one.
  • Onsite fitness studios and discounts to Carilion Wellness centers.
  • Access to the Personify Health health and wellness app.
  • Childcare discounts.
  • Continued education and training.
  • $2,000 sign-on bonus for eligible external hires under applicable guidelines.
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