Food Service Supervisor

RW Solutions Inc•Groton, CT

26d•Onsite

About The Position

CW Resources is seeking a dependable, mission-driven Mess Attendant Supervisor to support and guide daily galley operations at the New London Subbase in Groton, Connecticut. This is a working supervisor role: the supervisor leads by example, trains and supports team members, and performs hands-on work to maintain a clean, safe, and efficient dining environment. The schedule is Tuesday through Friday, 2:00 PM to 8:00 PM. The supervisor provides hands-on leadership to Mess Attendants, establishes expectations, monitors performance, and reinforces quality, safety, and sanitation standards. Duties also include operating and overseeing commercial dishwashing equipment, assisting with cookware cleaning and sanitizing, supporting dining-area resets and other front-of-house tasks, maintaining work areas and equipment, securing supplies, and helping with inventory and supply distribution. The position follows food-handling and safety procedures and reports safety concerns to the Project Manager. CW Resources is a national nonprofit organization and part of CW Group. It describes its workplace as supportive and respectful and offers advancement opportunities, an Employee Wellness Coordinator, and a wellness program.

Requirements

At least 2 years of experience in food service, custodial, or galley operations.
At least 1 year of experience in a lead, supervisory, or team-support role.
Experience in a high-volume dining facility performing sanitation and front-of-house support duties.
Experience operating commercial dishwashing equipment and managing sanitation tasks.
Knowledge of commercial dishwashing equipment and sanitation procedures.
Valid Real ID.
Ability to obtain and maintain government base access.
Ability to lift and carry up to 40 pounds regularly.
Ability to stand and walk for long periods, often on hard or slippery surfaces.
Frequent use of hands and arms for cleaning, lifting, and handling kitchen equipment; ability to bend, kneel, and reach.
Good vision, hearing, and hand coordination for safe and efficient work.

Nice To Haves

Experience in military dining facilities, industrial kitchens, or high-volume food service operations.
Familiarity with safety protocols, PPE requirements, and hazard reporting.
Dependability, punctuality, and a team-oriented approach with a strong work ethic.
Strong communication and organizational skills, including the ability to follow orders and relay updates to the Project Manager.
Ability to maintain composure and professionalism during busy or challenging periods.

Responsibilities

Provide hands-on leadership, coaching, and support to Mess Attendants throughout the shift.
Set clear expectations, reinforce performance standards, and promote a positive team environment.
Monitor team output to ensure quality, safety, and sanitation protocols are followed.
Identify safety concerns, ensure proper PPE use, and report issues to the Project Manager.
Operate and oversee commercial dishwashing equipment to ensure dishware and utensils are properly sanitized.
Direct and assist with manually scrubbing and sanitizing cookware according to health and safety standards.
Support front-of-house operations, including dining-area resets, trash removal, and cleanliness across service zones.
Keep work areas, storage spaces, and equipment clean, organized, and ready for the next shift.
Verify completion of daily tasks and ensure supplies are properly secured.
Assist with inventory checks, supply distribution, and coordination with kitchen staff as needed.
Maintain a safe working environment by following sanitation, safety, and food-handling procedures.
Train and support team members while performing hands-on duties.