Food Service Supervisor Full Time

Cook•Dalhousie Parish, NB

2d•Onsite

About The Position

This role involves assisting Shift Managers in supervising multiple food service units. The Food Service Supervisor will oversee menu item production, manage cash readings, lead associates, schedule staff, and handle hiring and training. They will also learn to resolve labor relations issues, track and report on inventories, sales revenue, labor, and food costs. A key aspect of the role is ensuring strict compliance with Compass's Quality Assurance and Health and Safety Program, Occupational Health and Safety Act, and WHMIS regulations, including coordinating workplace inspections and training, and reporting accidents. Adherence to Hazard Analysis and Critical Control Point (HACCP) standards in food preparation is also essential.

Requirements

At least one year of strong operation food industry management experience.
FoodSafe Level 1 Certification.
Comprehensive health and safety knowledge and training.
Knowledge of food service catering.
Strong supervisory skills and the capability to motivate and lead staff.
Excellent customer service skills.
Excellent communication skills (written and verbal).
Knowledge of Microsoft Office.

Nice To Haves

Employee relations experience in a unionized environment is an asset.

Responsibilities

Assist Shift Managers to supervise multiple food service units.
Supervise the production of menu items.
Ensure completion of cash readings.
Manage associates.
Schedule staff working hours.
Hire and train employees.
Resolve labour relation issues.
Track and produce reports on weekly inventories, sales revenue, labour and food cost.
Communicate positively and enthusiastically to café patrons and address their issues promptly.
Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
Coordinate frequent workplace inspections and WHMIS training of all staff.
Promptly report any workplace accident or incident to head office.
Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.