Food Service Shift Lead

MFA Oil Company • Clinton, MO

13d • Onsite

About The Position

Break Time Food Service Shift Leads assist with the management and operations of Break Time Convenience Store food service programs. This first step into management enforces high standards for food preparation and cleanliness, along with company policies and procedures, to help ensure proper and efficient operation during the scheduled shift. Shift Leads are energetic team members who aim to make customers’ days better.

The role involves customer service, sales, food preparation and inventory, maintaining clean and safe food service areas, supervising and training employees, communicating with customers and colleagues, supporting store management, and using store technology. Employees are expected to follow company and position-specific policies and procedures and may be assigned other duties.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer. MFA Petroleum is a subsidiary of MFA Oil Company, a farmer-owned cooperative founded in 1929. MFA Petroleum operates Break Time convenience stores in Missouri and a Big O Tires franchise in Missouri, Arkansas, and Kansas. MFA Oil supplies fuels, lubricants, and propane across several states and also operates BluSphere Energy and APM.

Requirements

• Must be at least 18 years old.
• Flexible availability, which may include all shifts, weekends, and holidays.
• Reliable transportation to work.
• Ability and willingness to complete food safety training and obtain a Food Handler’s Card or equivalent certification.
• Must be ServeSafe certified or able to complete the course and pass the test administered by a Break Time ServeSafe proctor.
• Ability to perform mathematical calculations for making change, completing shift reports, and accounting for product quantities during vendor check-in.
• Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
• Ability to perform assigned duties accurately and with minimal supervision.
• Ability to move and position products in a cooler as cold as 30 degrees for up to one hour and in a freezer as cold as 0 degrees.
• Ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
• Ability to stand for up to nine hours per shift.
• Ability and willingness to occasionally ascend and descend ladders to handle inventory or products.
• Ability to visually observe and inspect items and the work environment for job responsibilities and safety concerns.
• Ability to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
• Must meet company requirements, including successfully completing a pre-employment background check and drug test.
• Legal authorization to work in the United States.

Nice To Haves

• High school diploma or GED equivalent.
• Prior food service experience.

Responsibilities

• Greet and thank customers courteously, provide fast and friendly service, handle complaints promptly, and conduct accurate and efficient transactions.
• Promote sales using suggestive selling techniques.
• Follow guidelines, recipes, and job aides to prepare and execute food service programs.
• Inspect products consistently and promptly for correct time and temperatures, cleanliness, rotation, portioning, and pricing.
• Use ovens, roller grills, fryers, and other kitchen tools to prepare and present food items.
• Maintain appropriate food service inventory levels and monitor duty checklists to address each shift’s food service needs.
• In coordination with the Food Service Manager, order authorized products from approved sources and ensure products are properly received, rotated, and stored.
• Ensure equipment, dishes, and food service areas are cleaned and maintained; follow and enforce quality, service, cleanliness, food safety, display, and storage standards; clean the store when time allows.
• Assist in managing food service program operations, including profitability and expense control.
• Train and oversee employees on food service preparation and execution.
• Communicate professionally and promptly with customers, vendors, employees, and management about store operations.
• Provide input for performance evaluations and recommend employee actions to the Store Manager.
• Help train new employees on company policies and procedures.
• Perform loss control related to cash handling, lottery sales and redemptions, food waste, employee purchases, and merchandise sales; remain alert and report concerns appropriately.
• Work with the team to comply with local, state, and federal regulations relevant to job duties and store operations.
• Use store technology, including point-of-sale systems, product-labeling systems, desktop and laptop computers, and handheld devices.
• Perform mathematical calculations to make change, complete shift reports, and count products.
• Adhere to company and position-specific policies and procedures and perform other duties as assigned.

Benefits

• Competitive wages.
• Paid time off.
• Opportunity for performance incentives.
• Employee assistance program.
• On-the-job training.
• Internal advancement and professional development opportunities.
• Educational expense assistance for employees pursuing education aligned with their employment within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed