Food Service Lead

WARD COVE DOCK GROUP LLC•Ketchikan, AK

8d•Onsite

About The Position

The Food Service Lead is a seasonal role at The Mill at Ward Cove in Ketchikan, Alaska. The position performs a variety of department tasks, including cash handling, food preparation and cooking, and assisting with team-member training. The schedule is adaptable and based on the Ward Cove cruise ship schedule. The role requires adaptability and the ability to work in a fast-paced environment while upholding safety standards and company policies and leading a team to support the department’s success.

Requirements

Cash handling accuracy.
Ability to adapt in a fast-paced environment.
Time-management skills for self and team.
Communicative leadership skills.
Driver’s license required.
Food handler’s certification required.
Alaska TAPS certification required.
Ability to stand or walk for prolonged periods of 8 or more hours.
Ability to work in a demanding environment with large crowds.
Ability to lift up to 20 pounds at times.

Nice To Haves

Two or more years of related experience preferred.

Responsibilities

Lead by example in assigned areas to support consistent operations and provide support across Food and Beverage areas.
Report staffing concerns to the Assistant Food and Beverage Manager.
Assist Department Managers with opening and closing procedures.
Follow and model proper procedures for food safety, customer service, cleanliness, and workplace expectations.
Assist guests with minor concerns and provide customer service to passengers.
Communicate operational concerns, staffing issues, equipment problems, and other significant matters to Department Managers.
Keep kitchens, service areas, equipment, storage areas, and employee workstations clean and organized.
Stock and organize products using FIFO, maintain product availability, and report shortages to the Assistant Food and Beverage Manager.
Inspect perishable items for expiration and remove expired stock.
Maintain cleanliness of designated areas.
Comply with applicable food safety regulations and company policies.
Promote a safe working environment and ensure employees follow workplace safety procedures.
Complete additional tasks assigned by Department Managers.