Food Service Shift Lead

Break Time•Clinton, MO

13d

About The Position

Food Service Shift Leads assist in the management and operation of Break Time Convenience Store food service programs. This first step into management helps ensure high standards for food preparation and cleanliness, and compliance with company policies and procedures so the operation runs properly and efficiently during the scheduled shift. Shift Leads provide customer service, support sales, prepare and present food, maintain inventory and cleanliness, and train and oversee employees. Employees are expected to follow company and position-specific policies and procedures and may be assigned other duties.

Requirements

Be at least 18 years of age.
Have flexible availability, which may include all shifts, weekends, and holidays.
Have reliable transportation to work.
Be willing and able to attend food safety training and obtain a Food Handler’s Card or equivalent certification.
Be ServSafe certified or able to complete the course and pass the test administered by a Break Time ServSafe proctor.
Be able to perform mathematical calculations to make change, complete shift reports, and account for products during vendor check-in.
Be able to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
Be able to perform assigned duties accurately and with minimal supervision.
Be physically able to move and position products in a cooler as cold as 30 degrees for up to one hour and in a freezer as cold as 0 degrees.
Be physically able to move and position yourself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
Be able to remain standing for up to nine hours per shift.
Be willing and able to occasionally ascend and descend ladders to handle inventory or products.
Be able to visually observe and inspect items and the work environment for regular job responsibilities and safety concerns.
Be able to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
Meet company requirements, including successfully passing a pre-employment background check and drug test.
Have legal authorization to work in the United States.

Nice To Haves

High school diploma or GED equivalent.
Prior food service experience.

Responsibilities

Greet and thank customers courteously, provide fast and friendly service, handle complaints, and conduct accurate and efficient transactions.
Promote sales using suggestive selling techniques.
Follow guidelines, recipes, and job aids to prepare and execute food service programs properly.
Inspect products consistently and on time for correct time and temperatures, cleanliness, rotation, portioning, and pricing.
Use ovens, roller grills, fryers, and other kitchen tools to prepare and present food items.
Maintain appropriate food service inventory levels and monitor duty checklists to address food service needs during each shift.
Coordinate with the Food Service Manager to order authorized products from approved sources, and ensure products are received, rotated, and stored properly.
Ensure equipment, dishes, and food service areas are cleaned and maintained; follow and enforce standards for quality, service, cleanliness, food safety, product display, and storage.
Clean the store when time allows.
Assist in managing food service program operations, including profitability and expense control.
Train and oversee employees in food service preparation and execution.
Communicate professionally and promptly with customers, vendors, employees, and management regarding store operations.
Provide performance-evaluation input and recommend employee actions, such as counseling, discipline, or termination, to the Store Manager.
Help train new employees on company policies and procedures.
Perform loss-control functions involving cash handling, lottery sales and redemptions, food waste, employee purchases, and merchandise sales; remain alert and report concerns.
Work as part of a team to comply with local, state, and federal regulations relevant to job duties and store operations.
Use store technology, including point-of-sale systems, product-labeling systems, computers, and handheld devices.
Perform mathematical calculations to make change, complete shift reports, and count products.