Food Service Representative - Rotating Weekends - FT - 6:30am-6:30pm

Northeast Georgia Medical Center•Gainesville, GA

13h•Onsite

About The Position

The Food Service Representative (FSR) is primarily a hospitality role responsible for patient meal service and related food-service tasks. The FSR retrieves meal selections, checks trays for accuracy, delivers meals and other ordered items, assists patients with meal setup, supports patient satisfaction, and stocks and maintains unit pantries. The position requires a pleasant, respectful, and patient manner toward patients, guests, staff, and family members, as well as the ability to read and follow directions, diet orders, tray cards, and work assignments. The FSR performs routine and repetitive tasks that may be interrupted frequently, and uses numerical skills, motor coordination, and manual dexterity for food preparation, measuring cleaning agents, handling dishes, using dietary equipment, and cleaning work areas. The role also requires willingness to work flexible hours during emergency situations. The FSR performs assigned dietary work routines; assists with meal preparation and service; assembles, delivers, and collects trays; delivers late trays and ordered nourishments, snacks, and tube feedings; washes and stores dishes; follows cleaning schedules; and helps receive and store supplies. The FSR follows applicable long-term-care regulations and departmental policies, reports supply, equipment, or facility concerns, practices safety and hygiene procedures, and participates in continuous quality improvement activities.

Requirements

At least one year of customer-service-related experience.
Good interpersonal skills.
Ability to use a cash-register computer system.
Ability to count back change.
Ability to read, understand, and follow directions, diet orders, tray cards, and work assignments.
Numerical ability for recipe preparation and accurate measuring of cleaning agents and chemicals.
Motor coordination and manual dexterity for food preparation, serving trays, handling soiled dishes, operating dietary equipment, and cleaning.
Willingness to perform routine, repetitive tasks with frequent interruptions.
Ability and willingness to work flexible hours during emergency situations.
Ability to be patient and tolerant toward guests, staff, patients, and family members.

Nice To Haves

High school diploma or GED.

Responsibilities

Maintain a neat, clean, and well-groomed appearance.
Visit patient rooms to retrieve meal selections before meal deliveries.
Assemble, deliver, and pick up patient trays; deliver late trays promptly as needed.
Deliver ordered nourishments, snacks, and tube feedings.
Perform assigned dietary work routines using dietary utensils, supplies, and equipment.
Assist the Cook with meal preparation and service.
Arrange tray cards, load food carts, and serve meals.
Wash and store dishes.
Follow cleaning schedules and perform cleaning duties as scheduled.
Follow Federal and State long-term-care regulations and Dietary Department policies and procedures.
Assist with receiving and storing food and supplies as needed.
Report supply or equipment needs, damaged or loose fixtures, flooring or tiling requiring repair, and unsafe or malfunctioning equipment through established procedures.
Perform work correctly and safely and observe rules of conduct.
Practice safety and emergency procedures, including universal precautions, fire and disaster procedures, MSDS, and CQI practices.
Submit two suggestions per year for departmental service improvement and perform assigned CQI monitoring.
Use required safety equipment and follow safety rules.
Follow personal hygiene policies, including proper handwashing, the hospital no-smoking policy, and wearing a hairnet or hat in food production areas.