Food Service Manager

Par Mar Stores•Marietta, OH

8d•Onsite

About The Position

The Food Service Manager will be responsible for all tasks and responsibilities relating to the ordering, pricing, labeling, preparation, rotation, presentation and serving of hot and cold food products while following all applicable Brand standards. The Food Service Manager will work as a team with Store Management and communicate any Policy violations requiring investigation and resolution. The purpose of this position is to provide excellent customer service in a manner which exceeds Company Goals and Expectations of Total Quality Service to our Guests.

Requirements

Must be available to work various shifts including evenings and weekends as required.
Must maintain and provide a current valid driver’s license and proof of insurance on a vehicle to be used for company purposes.
Must have a signed “Statement of Understanding” recognizing awareness of driving requirements.
Secure a food handlers card where applicable by the State when prepared foods are present.

Responsibilities

Provide excellent customer service.
Order, price, label, prepare, rotate, present, and serve hot and cold food products according to Brand standards.
Work as a team with Store Management.
Communicate policy violations requiring investigation and resolution.
Be available to work various shifts including evenings and weekends as required.
Be available to work during peak customer hours to increase food sales.
Consistently maintain and provide a current valid driver’s license and proof of insurance for company business.
Actively practice and enforce all safety measures.
Report employee or guest injuries immediately to Store Management.
Greet and welcome each Guest with the proper greeting and use an exit statement.
Ensure a high standard of Guest satisfaction is maintained at all times.
Maintain a food service atmosphere consistent with Company Standards for Professionalism, Image and Total Quality Guest Service.
Ensure proper dress code is maintained for self and all employees.
Maintain a clean and attractive exterior of the store location.
Maintain the interior of the store in a clean and attractive manner daily.
Ensure all cleaning/maintenance tasks assigned by Store Management are completed by end of shift.
Maintain and increase personal knowledge base by completing approved training.
Train and retrain Food Service employees consistent with Par Mar/Brand Goals, Policies, Procedures and Image.
Train and direct employees to meet daily expectations in cash control, cleanliness, organization, food preparation and handling, and inventory control.
Comply, train and direct all employees to meet daily expectations with state, local and federal laws and regulations of the governing health department.
Set goals for employees to encourage long term growth and promote career opportunities.
Assist and encourage employees in meeting goals for store and personal growth.
Review employee’s performance accurately, timely, and objectively.
Communicate with Store Management about employees recommended for promotion.
Ensure compliance with all laws, applicable rules, regulations and controls.
Secure a food handlers card where applicable.
Investigate and resolve food quality and service complaints.
Properly place all waste in the designated area.
Inspect food and food preparation to maintain quality standards, freshness, taste, timely preparation and sanitation regulations.
Ensure all equipment is cleaned and sanitized at the close of the day.
Follow all recipe guidelines and portion control at all times.
Ensure food preparation levels are completed for the next shift; properly dated and stored.
Follow and promote Company Policies and Procedures.
Report any Policy discrepancies to Store Management.
Enforce smoking policy.
Enforce alcohol policy.
Effectively control loss prevention by following company policies and procedures.
Practice honesty in the workplace.
Investigate discrepancies and hold employees involved accountable.
Complete paperwork accurately, neatly, and timely.
Have full knowledge and be accurate and punctual with daily paperwork and bank deposits.
Look for discrepancies by observing loss trends utilizing reports and viewing video.
Ensure accurate handling of company assets.
Perform cost food inventories and ordering product, or assign to the Lead Associate.
Review weekly SACU and perpetual inventory with management.
Hold location inspections within or above standards set by Par Mar Stores.
Maintain stock on product and supplies needed by keeping inventory control current, planning and placing timely orders.
Maintain recipe standards and portion control according to Brand requirements.
Support and promote Par Mar Stores Special Promotions and Events.
Promote good will on behalf of Par Mar Stores by attending community events.
Properly receive all merchandise and accurately complete all invoices.
Ensure merchandise received matches invoices.
Ensure proper vendor procedures are followed at all times.
Verify that the merchandise matches invoices.