Food Service - Huck's Food Service Hourly Manager

Martin & Bayley, Inc., DBA Huck's Market•Murray, KY

About The Position

The Food Service Manager is responsible for the proper and efficient operation of the Food Service Department within company policy, ensuring that the department is profitable and maintains high standards for quality and customer service. The role includes overseeing daily operations, scheduling and supporting associates, managing inventory and expenses, maintaining department cleanliness and safety, and promoting the Huck’s Bucks Loyalty app. Huck’s is a 100% employee-owned company and emphasizes fast, friendly customer service and high standards for store cleanliness.

Responsibilities

Ensure the food service department is open and ready for business during all scheduled hours.
Schedule associates effectively to meet business demands using a fixed schedule.
Provide customers with prompt and courteous service.
Communicate effectively with store associates and management.
Follow federal, state, and local laws and ordinances related to department operations.
Model appropriate conduct for other store associates.
Control variable department expenses.
Ensure associates wear proper uniforms and provide prompt, courteous customer service.
Complete paperwork accurately and on time.
Maintain inventory and loss within company guidelines and conduct inventories as directed by management.
Ensure associates accurately record all hours worked.
Treat associates with dignity and respect and use proper personnel management techniques.
Ensure associates receive breaks.
Advise the Store Manager of personnel situations or policy violations that adversely affect store performance.
Train new associates to complete their job duties properly.
Ensure associate shift procedures are followed.
Maintain a safe shopping and working environment, and ensure safety rules are followed and protective equipment is used.
Ensure current signage is posted when each program begins and that current plan-o-grams are used.
Communicate special needs or requests to the Division Manager.
Order merchandise to prevent out-of-stocks and maintain inventory levels as directed.
Maintain food service appearance in accordance with company expectations and standards, including clean display cases and glass.
Report maintenance problems that cannot be corrected immediately to the Store Manager.
Keep food service areas clean and follow sanitation procedures.
Ensure ladders and lifting procedures are used according to company policy and wet-floor signs are used as required.
Report accidents promptly to the Store Manager and corporate office.
Promote the Huck’s Bucks Loyalty app and explain the benefits of signing up and using it.
Monitor transactions for potential misuse of points or discounts.
Help customers sign up for and use the app for discounts and redemption.