About The Position

The Food Service Manager is responsible for the proper and efficient operation of the Food Service Department within company policy, ensuring that the department is profitable and maintains high standards of quality and customer service. The role oversees daily operations, associate scheduling and training, bookkeeping, inventory, safety, security, merchandising, and food service cleanliness. The manager also promotes the Huck’s Bucks Loyalty app and helps customers use it.

Responsibilities

  • Ensure the food service department is open and ready during all scheduled business hours.
  • Schedule associates effectively to meet business demands using a fixed schedule.
  • Provide customers with prompt, courteous service and ensure associates do the same.
  • Communicate effectively with store associates and management.
  • Follow applicable federal, state, and local laws and ordinances.
  • Model appropriate conduct for store associates and control departmental variable expenses.
  • Ensure associates wear proper uniforms and receive required breaks.
  • Complete paperwork accurately and on time; maintain inventory and loss within company guidelines; conduct inventories as directed; and ensure associates record all hours worked properly.
  • Treat associates with dignity and respect, use proper personnel-management techniques, and advise the Store Manager of personnel situations or policy violations that adversely affect store operations.
  • Train new associates to complete their job duties properly.
  • Ensure associate shift procedures and safety rules are followed, protective equipment is used, and the shopping and working environment is safe.
  • Post current signage when programs begin, use current planograms, communicate special needs or requests to the Division Manager, and order merchandise to prevent out-of-stocks and maintain appropriate inventory levels.
  • Maintain food service appearance to company standards, keep display cases and glass clean, report maintenance issues requiring assistance to the Store Manager, and keep food service areas clean while following sanitation procedures.
  • Ensure ladders and lifting procedures are used properly, wet-floor signs are used according to company policy, and accidents are promptly reported to the Store Manager and corporate office.
  • Promote the Huck’s Bucks Loyalty app, explain the benefits of signing up and using it, monitor transactions for potential misuse of points or discounts, and help customers sign up and use the app for discounts and redemptions.
  • Perform other tasks as required when job circumstances change.

Benefits

  • Competitive salary commensurate with experience
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Employee stock ownership plan (ESOP)
  • 401(k) with employer match
  • Paid time off
  • Paid holidays
  • Career advancement opportunities
  • Professional development opportunities
  • Employee discounts for food and fuel
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