About The Position

The Food Service Manager is responsible for the proper and efficient operation of the Food Service Department within company policy, ensuring the department is profitable and maintains high standards of quality and customer service. The role oversees daily operations, scheduling, customer service, bookkeeping, inventory, associate training and personnel practices, security, merchandising, maintenance, sanitation, and safety. The manager also promotes the Huck’s Bucks Loyalty app and assists customers with its use. Management may revise the job description and assign other tasks as circumstances change.

Responsibilities

  • Ensure the department is open and ready for business during scheduled operating hours.
  • Schedule associates to meet business demands using a fixed schedule.
  • Provide customers with prompt, courteous service and ensure associates do the same.
  • Communicate effectively with store associates and management.
  • Follow applicable federal, state, and local laws and ordinances.
  • Model appropriate conduct for other store associates and control department variable expenses.
  • Ensure associates wear proper uniforms and provide prompt, courteous customer service.
  • Complete paperwork accurately and on time; maintain inventory and loss within company guidelines; conduct inventories as directed; and ensure associates accurately record hours worked.
  • Treat associates with dignity and respect, use proper personnel management techniques, ensure associates receive breaks, and advise the Store Manager of personnel situations or policy violations affecting store performance.
  • Train new associates in the proper completion of their job duties.
  • Ensure associate shift procedures are followed and maintain a safe shopping and working environment, including compliance with safety rules and use of protective equipment.
  • Ensure current signs are posted when the sign program begins and current plan-o-grams are used; communicate special needs or requests to the Division Manager; and order merchandise to prevent out-of-stocks and maintain proper inventory levels as directed.
  • Maintain the department’s appearance to company standards, keep display cases and glass clean, report maintenance problems requiring assistance to the Store Manager, and maintain cleanliness and sanitation in food service areas.
  • Ensure ladders and lifting procedures are used properly and wet-floor signs are used according to company policy; promptly report accidents to the Store Manager and corporate office.
  • Promote the Huck’s Bucks Loyalty app, explain the benefits of signing up and using it, monitor transactions for potential misuse of points or discounts, and help customers sign up and use the app for discounts and redemptions.

Benefits

  • Competitive salary commensurate with experience.
  • Comprehensive benefits package including health, dental, vision, and life insurance.
  • ESOP.
  • 401(k) with match.
  • Paid time off.
  • Paid holidays.
  • Career advancement opportunities.
  • Professional development opportunities.
  • Employee discounts for food and fuel.
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