Food Service Manager

MFA Oil Company • Sikeston, MO

7d

About The Position

Break Time Food Service Managers oversee the day-to-day operations of formal food service programs, including sales profitability, expense control, waste control, inventory, labor control, and customer service. They lead food preparation and service, maintain food safety and cleanliness standards, manage inventory and equipment, and supervise and develop employees. The role also involves communication with customers, vendors, employees, and management; supporting store operations and loss control; and using store technology to complete sales, records, and operational tasks.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer. MFA Petroleum is a subsidiary of MFA Oil Company, a farmer-owned cooperative founded in 1929. It operates Break Time convenience stores in Missouri and a Big O Tires franchise in Missouri, Arkansas, and Kansas. MFA Oil supplies fuels, lubricants, and propane across several states and also operates BluSphere Energy and APM.

Requirements

• Must be at least 18 years of age.
• Flexible availability, which may include all shifts, weekends, and holidays.
• Works well independently and in a team-leadership role.
• Ability and willingness to complete food safety training and obtain a Food Handler’s card or equivalent certification.
• ServeSafe certification, or ability to complete the course and pass the test administered by a Break Time ServeSafe proctor.
• Ability to perform assigned duties accurately and with minimal supervision.
• Physical ability to move and position products in a cooler with temperatures as low as 30 degrees for up to one hour, and in a freezer with temperatures as low as 0 degrees.
• Physical ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
• Ability to remain standing for up to nine hours per shift.
• Ability to perform mathematical calculations for making change, completing shift reports, and accounting for products during vendor check-in.
• Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
• Willingness to occasionally ascend and descend ladders to handle inventory or products.
• Ability to visually observe and inspect items and the work environment for job responsibilities and safety concerns.
• Ability to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
• Must meet company requirements, including successful pre-employment background check and drug test.
• Legal authorization to work in the United States.

Nice To Haves

• High school diploma or GED equivalent.
• Prior food service experience.

Responsibilities

• Greet and thank customers courteously, provide fast and friendly service, handle complaints, and conduct accurate and efficient transactions.
• Promote sales using suggestive selling techniques.
• Prepare food according to guidelines, recipes, and job aides; inspect products for time and temperature, cleanliness, rotation, portioning, and pricing.
• Use ovens, roller grills, fryers, and other kitchen tools to prepare and present food items.
• Maintain food service inventory, develop shift duty checklists, order authorized products, and ensure products are received, rotated, and stored properly.
• Ensure equipment, dishes, and food service areas are cleaned and maintained; contact vendors for equipment servicing; enforce quality, service, cleanliness, food safety, display, and storage standards; clean the store when time allows.
• Manage food service program operations, including profitability and expense control.
• Train and oversee employees in food preparation and execution of food service programs.
• Maintain weekly labor schedules that support food service operations and stay within the allocated labor budget.
• Ensure employees obtain adequate food safety training, such as a Food Handler’s card or equivalent.
• Communicate professionally and promptly with customers, vendors, employees, and management regarding store operations.
• Provide input for performance evaluations and recommend employee actions to the Store Manager; help train new employees on company policies and procedures.
• Perform loss control functions related to cash handling, lottery sales and redemptions, food waste, employee purchases, and merchandise sales; remain alert and report concerns.
• Assist with recruiting, training, coaching, and developing associates; set a professional example, promote teamwork, and support a positive work culture.
• Provide leadership in adherence to local, state, and federal regulations relevant to job duties and store operations.
• Use point-of-sale systems, product labeling systems, computers, and handheld devices; perform calculations for change, shift reports, and product counts; use sales, waste, and build-to sheets and maintain electronic food service records.
• Perform other duties as assigned.

Benefits

• Competitive wages.
• Paid time off.
• Opportunity for performance incentives.
• Employee assistance program.
• Internal advancement opportunities.
• Professional development, including on-the-job training.
• Educational expense assistance for education aligned with employment within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed