Food Service Manager

Martin & Bayley, Inc., DBA Huck's Market • Kuttawa, KY

92d

About The Position

Huck’s Market is a convenience store company dedicated to providing fresh food and dispensed beverages with friendly customer service. The Salaried Food Service Manager oversees all aspects of food and dispensed beverage operations, including efficient workflow, customer service, and food quality and safety. The manager leads and supports food service associates to ensure the department operates smoothly and follows company programs.

Requirements

• Previous supervisory or leadership experience in a deli, restaurant, or food service environment.
• Strong knowledge of food safety regulations, sanitation practices, and proper food techniques.
• Excellent communication skills and the ability to interact effectively with customers, team members, and management.
• Ability to prioritize tasks, delegate responsibilities, and multitask in a fast-paced setting.
• Flexibility to work varied shifts, including evenings, weekends, and holidays as needed.
• High school diploma or equivalent.

Nice To Haves

• Additional culinary or management training.

Responsibilities

• Supervise, motivate, coach, and provide performance feedback to Food Service Associates.
• Assist the Store Manager, Regional Recruiter, and/or District Manager with hiring food service staff.
• Schedule staff to ensure adequate peak-hour coverage and keep labor costs within budget.
• Promote teamwork, accountability, and a customer-service-focused work environment.
• Oversee daily food service operations, including preparation, cooking, stocking, and merchandising of food and dispensed beverages.
• Ensure compliance with food and beverage safety and sanitation standards, maintain required food-handling and management certifications, conduct inspections, and implement corrective actions.
• Monitor inventory, order supplies, and manage waste to reduce shrinkage and maximize profitability.
• Provide exceptional customer service, address inquiries, and resolve complaints promptly and professionally.
• Maintain a clean, organized, inviting kitchen and food service display areas in accordance with merchandising and product presentation standards.
• Work with Food Service Supervisors to promote products, promotions, and menu items.
• Train Food Service Associates in food and beverage preparation, safety procedures, and customer service standards.
• Stay current on industry trends, best practices, and regulatory requirements, and share knowledge and implement improvements.
• Promote the Huck’s Bucks Loyalty app, explain its benefits, assist customers with signup and use, and monitor transactions for potential misuse of points or discounts.

Benefits

• Competitive salary commensurate with experience.
• Comprehensive benefits package including health, dental, vision, and life insurance.
• Employee Stock Ownership Plan (ESOP).
• 401(k) with match.
• Paid time off.
• Paid holidays.
• Career advancement opportunities.
• Professional development opportunities.
• Employee discounts for food and fuel.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED