Foodservice Manager

Maverik•Springfield, MO
•$20 - $22

About The Position

As a Food Service Manager at Maverik, you’ll lead a team focused on delivering fresh, high-quality food and exceptional customer service. You’ll oversee daily food service operations, develop Team Members, and ensure meals are prepared safely and efficiently. You’ll help bring Maverik’s food experience to life through customer service, team development, and leadership of an operation that encourages customers to return. The role involves modeling Maverik’s GET (Greet, Engage, and Thank) customer service expectations, coaching Team Members, and holding the team accountable for a welcoming customer experience. You’ll work alongside the team as needed, assist with training and supervision, maintain safe food preparation and clean self-service food and drink dispensers, and complete facility and equipment inspections with the Store Director and third-party inspectors. Applicants must be at least 21 years old and obtain and maintain the food safety certification required by the applicable state or local jurisdiction. The stores operate 24/7, so schedule flexibility may include nights, weekends, and holidays. The position is full-time and pays $20.04–$22.04 per hour, with eligibility for a bonus program.

Requirements

  • Must be at least 21 years old to apply.
  • Strong interpersonal and communication skills to engage effectively with Team Members and provide exceptional customer experiences.
  • Ability to remain calm and collected under high-pressure situations while delivering customer service.
  • Strong problem-solving skills, including recognizing and analyzing issues and creating effective solutions.
  • Must obtain and maintain the food safety certification required by the applicable state or local jurisdiction.
  • Ability to work safely with equipment that generates and maintains high temperatures while wearing appropriate personal protective equipment.

Nice To Haves

  • Two or more years of food service management experience is preferred.

Responsibilities

  • Model Maverik’s GET (Greet, Engage, and Thank) customer service expectations and coach Team Members on consistent execution.
  • Hold the team accountable for providing a welcoming and engaging customer experience.
  • Work alongside the team as needed to help keep the store and food service operation running smoothly.
  • Assist with training, mentoring, and supervising store Team Members.
  • Ensure food is prepared properly and safely.
  • Maintain clean self-service food and drink dispensers.
  • Complete facility and equipment inspections with the Store Director and third-party inspectors.

Benefits

  • Employee fuel discount and 50% off food and drinks.
  • Annual profit sharing for eligible Team Members.
  • Medical, dental, and vision insurance for full-time Team Members.
  • 401(k) plan with company match.
  • $20,000 company-paid life insurance.
  • Parental leave.
  • Education assistance or reimbursement program.
  • Growth opportunities, including promotion from within, consistent raises, and support for professional goals.
  • Eligibility for a bonus program.
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