Food Service Manager

Kwik Trip•Lena, WI
•$42,361 - $46,930

About The Position

Kwik Trip is seeking an energetic, outgoing, and positive Food Service Manager to oversee the store’s food program and serve the community. The manager prepares food, delegates tasks, trains coworkers, resolves customer complaints, sets an example of excellent customer service, helps the team achieve daily goals, and assists with merchandising. A key priority is ensuring high-quality customer service every day. The role is full-time, up to 45 hours per week, and primarily on first shift, though the listed shift is variable. The position requires food experience, including customer service and food preparation, as well as the ability to lift up to 50 pounds and walk or stand for up to 8–10 hours per day. Kwik Trip describes opportunities for Food Managers to develop skills and pursue new challenges and leadership roles within the company.

Requirements

  • Great people skills.
  • Enjoy a fast-paced work environment.
  • Ability to problem-solve challenges and shift priorities quickly.
  • Desire to help others.
  • At least 6 months of food experience, including customer service and food preparation.
  • Knowledge of food safety and sanitation.
  • Ability to lift up to 50 pounds and walk or stand for up to 8–10 hours per day.
  • Available to work full-time, up to 45 hours per week, primarily first shift.

Responsibilities

  • Prepare foods.
  • Delegate tasks and train coworkers.
  • Resolve customer complaints.
  • Set an example for excellent customer service.
  • Ensure the team focuses on achieving daily goals.
  • Assist with merchandising.
  • Ensure the highest quality of customer service is met daily.
  • Maintain a clean and inviting store.
  • Motivate others to complete tasks and meet goals.

Benefits

  • Health insurance
  • 401(k)
  • Paid time off
  • Bonuses ranging from 8–12% of each coworker’s gross annual wage, depending on company profitability
  • Kwik Trip shares 40% of pre-tax profits with coworkers
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