Food Service Manager

Albertsons Companies•Bellingham, WA

19d•$25 - $31

About The Position

The Food Service Manager leads the Service Deli and Orient Express departments, providing friendly, guest-focused service while managing associates, schedules, sales, food production, merchandise freshness, records, promotions, and loss prevention. The role includes hands-on participation in preparing and packaging deli products, developing associates, and maintaining a safe, team-oriented workplace. Work is primarily in a kitchen environment and may involve weekends, holidays, and varying shifts. A current state Food Handler’s Permit may be required.

Requirements

1–2 years of department operations experience or equivalent education sufficient to understand the nature of every position within the department.
Math skills, including the ability to follow recipes; work with gross margins, markups, and percentages; complete reports; budget labor and sales; complete sales transactions; and calculate discounts.
Ability to work in a wet environment and clean and sanitize tools, pots, pans, and utensils with cleaning chemicals and detergents without an allergic reaction.
Ability to work around food ingredients, produce, and spices without an allergic reaction.
Excellent communication skills and the ability to communicate professionally and courteously with guests and associates, answer telephone calls, and use an in-store intercom system.
Must be at least 18 years old due to equipment use and work environment.
Passion for serving people and creating a guest-focused work environment.

Nice To Haves

Current state Food Handler’s Permit may be required.

Responsibilities

Provide friendly and engaged guest care.
Hire, train, evaluate, communicate with, coach, and cross-train Service Deli and Orient Express associates; counsel and administer discipline when needed.
Develop associates’ management skills in preparation for future promotional opportunities.
Write daily plans and weekly work schedules that anticipate business needs.
Model salesmanship in the sales area, teach up-selling and cross-selling, and merchandise products to encourage sales.
Participate in food service production, including slicing meat and cheese, preparing fresh salads, frying chicken, and packaging products.
Develop product knowledge to answer guest questions and provide informative merchandise information.
Rotate merchandise and maintain displays to meet freshness standards.
Maintain accurate records of damaged or spoiled merchandise according to company policies and procedures.
Stay updated on weekly specials, coupons, and other promotions.
Cultivate a team-oriented work environment.
Manage loss prevention efforts to support a safe shopping experience and workplace.