Food Service Manager

MFA Oil Company • Fulton, MO

10d

About The Position

Break Time Food Service Managers oversee the day-to-day operations of formal food service programs, including sales profitability, expense control, waste control, inventory, labor control, and customer service. They lead employees, support customers, and ensure food service programs are prepared and operated according to company standards. The role includes food preparation and merchandising, inventory and labor management, cleanliness and food safety, team leadership, communication, loss control, and use of store technology. Employees may also be expected to perform other duties as assigned.

Requirements

• Must be at least 18 years old.
• Flexible availability, which may include all shifts, weekends, and holidays.
• Ability to work independently and lead a team.
• Ability and willingness to complete food safety training and obtain a Food Handler’s Card or equivalent certification.
• Must be ServeSafe certified or able to complete the course and pass the test administered by a Break Time ServeSafe proctor.
• Ability to perform assigned duties accurately and with minimal supervision.
• Ability to move and position products in a cooler as cold as 30 degrees for up to one hour, and in a freezer as cold as 0 degrees.
• Ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
• Ability to stand for up to nine hours per shift.
• Ability to perform calculations for making change, completing shift reports, and accounting for products during vendor check-in.
• Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
• Willingness to occasionally ascend and descend ladders to handle inventory or products.
• Ability to visually observe and inspect items and the work environment for job responsibilities and safety concerns.
• Ability to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
• Must meet company requirements, including successfully completing a pre-employment background check and drug test.
• Legal authorization to work in the United States.

Nice To Haves

• High school diploma or GED equivalent.
• Prior food service experience.

Responsibilities

• Greet and thank customers courteously, provide fast and friendly service, handle complaints, and conduct accurate and efficient transactions.
• Promote sales using suggestive selling techniques.
• Follow guidelines, recipes, and job aides when preparing food; inspect products for correct time and temperatures, cleanliness, rotation, portioning, and pricing.
• Use ovens, roller grills, fryers, and other kitchen tools to prepare and present food items.
• Maintain appropriate food service inventory, develop shift duty checklists, order authorized products from approved sources, and ensure products are received, rotated, and stored properly.
• Ensure equipment, dishes, and food service areas are cleaned and maintained; contact vendors for equipment servicing; and enforce quality, service, cleanliness, food safety, display, and storage standards.
• Manage food service program operations, including profitability and expense control; train and oversee employees; maintain weekly labor schedules within the allocated budget; and ensure employees receive adequate food safety training.
• Maintain timely, professional communication with customers, vendors, employees, and management about store operations.
• Provide input for performance evaluations and recommend employee actions to the Store Manager; help train employees on company policies and procedures.
• Perform loss control related to cash handling, lottery sales and redemptions, food waste, employee purchases, and merchandise sales; remain alert and report concerns.
• Assist with recruiting, training, coaching, and developing associates; model professionalism; promote teamwork and a positive work culture; and support compliance with applicable regulations.
• Use store technology, including point-of-sale and product-labeling systems, computers, and handheld devices; perform calculations; use sales, waste, and build-to sheets; and maintain electronic food service records.
• Clean the store when time allows.
• Adhere to company and position-specific policies and procedures and perform other duties as assigned.

Benefits

• Competitive wages.
• Paid time off.
• Paid company holidays.
• Eligible employees may share in company success through profit sharing and/or performance incentives.
• Employee assistance program.
• Access to healthcare benefits once eligibility criteria are met.
• Professional development and on-the-job training.
• Educational expense assistance for employees pursuing education aligned with their employment within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed