Food Service Manager

Love's Travel Stops & Country Stores•Clayton, MO

About The Position

The Food Service Manager helps ensure the smooth and efficient operation of Love’s high-volume restaurants and fresh kitchen. The manager leads and develops staff to provide exceptional customer service, manages operating processes, and executes strategies to improve sales and customer satisfaction. The role also assists the facility General Manager with daily operations, safety, scheduling, cash integrity, talent development, and reporting. It is suited to someone passionate about the restaurant industry and focused on improving the dining experience.

Requirements

At least 3 years of restaurant management experience.
At least 3 years managing operations with annual sales volume of $1 million or more.
At least 3 years affecting and interpreting budgets and profit and loss statements.
Excellent communication and interpersonal skills with a focus on customer satisfaction.
Strong organizational and multitasking abilities with attention to detail.
Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
Ability to frequently lift or move items weighing over 50 pounds.
Ability to successfully complete a pre-employment background check and drug screening.

Responsibilities

Maintain a safe, clean, and well-maintained kitchen and ensure proper food safety procedures are followed.
Drive sales through efficient ordering, stocking, inventory management, and food preparation.
Assist the facility General Manager with task execution and completion, safety practices, scheduling, cash integrity, talent acquisition and development, and daily, weekly, and monthly reporting.
Coach and develop team members in preparing and packaging customer orders promptly and meeting customer service expectations.
Understand financial reporting, including profit and loss statements, to inform business changes and identify opportunities.
Address customer feedback and improve the overall dining experience.