Food Service Manager

ASM GlobalSan Francisco, CA
$70,000 - $76,000Onsite

About The Position

We are looking for a Food Services Manager to lead our catering staff. You will motivate our union and non-union staff to provide excellent customer service. Responsibilities include ensuring efficient catering operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of the house. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our events run smoothly and customers have pleasant experiences.

Requirements

  • Minimum 2 year of proven experience in a food and beverage managerial role.
  • MS Word, MS Excel, POS Proficient, MICROS a plus
  • Ability to work all shifts including nights, weekends and holidays as needed
  • Good written and verbal communications skills
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to calculate amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to execute instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

  • Union Experience a plus

Responsibilities

  • Oversee employees, including union and non-union supervisors during busy events
  • Preserve and execute excellent levels of internal and external customer service
  • Maintain a strong presence on the floor during events to oversee execution of event plans
  • Train and instruct food and beverage employees on procedures, equipment, service standards, etc…
  • Organize and monitor set-up of assigned catering events.
  • Enforce food service sanitation and safety, food handling procedures
  • Coordinate with other departments including culinary, sales, operations, housekeeping, and any other division in order to solve problems and meet client expectations
  • Work with Director of Ops and Scheduling Department regarding proper staffing levels for events

Benefits

  • Promotion from within is encouraged whenever qualified employees of Legends Global are available.
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