About The Position

The Food Service Manager oversees daily Food Service Department operations at Albertsons Companies, with responsibility for customer service, food quality, department readiness, sales, and operational performance. This is a fast-paced, hands-on leadership role focused on merchandising, food preparation and presentation, inventory and labor management, food safety, and associate development. The manager builds a customer-first environment, supports the team, and ensures customers receive a consistently high-quality food service experience.

Requirements

  • Strong customer-service mindset and passion for food quality.
  • Effective leadership, coaching, and communication skills.
  • Strong organization, time-management, and problem-solving abilities.
  • Ability to lead in a fast-paced, high-volume environment.
  • Knowledge of food service operations, merchandising execution, and customer service leadership.
  • Knowledge of labor planning, scheduling, and performance management.
  • Knowledge of inventory management, ordering, and shrink control.
  • Knowledge of food safety, sanitation, and compliance oversight.
  • Knowledge of food safety standards, sanitation practices, and equipment operation.
  • Knowledge of merchandising, inventory management, and customer service best practices.
  • Knowledge of store systems, ordering platforms, and basic computer applications.
  • Ability to review sales, labor, and shrink data to support planning and prioritization.
  • Ability to train, coach, and develop associates.
  • Ability to lift up to 50 lbs. and work in hot and cold temperature environments.
  • Ability to safely operate slicers, ovens, knives, scales, and cleaning tools.
  • Flexible availability, including early mornings, evenings, weekends, and holidays.
  • Reliable attendance and compliance with company policies, food safety standards, and the Code of Business Conduct.

Responsibilities

  • Oversee daily Food Service Department operations, focusing on customer service, food quality, and department readiness.
  • Create a fast, friendly, customer-first environment and resolve customer questions, concerns, and special requests.
  • Execute merchandising plans, planograms, promotional sets, and seasonal programs.
  • Oversee food preparation, packaging, stocking, display presentation, and product quality according to company standards.
  • Maintain full, fresh, visually appealing service case, grab-and-go, and hot case displays.
  • Manage ordering, inventory, shrink, production logs, and waste reporting.
  • Build and manage schedules aligned with sales volume and labor targets.
  • Hire, train, coach, and develop deli associates while promoting teamwork and accountability.
  • Ensure compliance with food safety, sanitation, temperature controls, and regulatory requirements.

Benefits

  • Competitive wages paid weekly
  • Associate discounts
  • Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k)
  • Time off, including vacation, holidays, and sick pay
  • Training, career growth, and development
  • Inclusive work environment with colleagues who reflect the communities served
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