FOOD SERVICE LODGE SUPERVISOR
About The Position
The Food Service Lodge Supervisor oversees food service operations and employees in an assigned lodge, ensuring customers receive quality menu items and timely service. The role includes daily lodge setup, coordinating kitchen and cafeteria operations, maintaining customer service and food standards, managing customer flow, and supporting employees. The supervisor also oversees cash handling, inventory and deliveries, cleanliness, building security, and compliance with company policies and applicable health and liquor regulations. This seasonal position is located at Bridger Bowl in Bozeman, Montana. Work hours depend on snowfall and workload, and there is no guarantee of work hours. The position shares supervision of Food Service employees and works under the Food Service Operations Manager. Employment is contingent on successfully completing a criminal background check. Applicants must be legally authorized to work in the United States; visa sponsorship is not provided. The role participates in a shared tip pool.
Requirements
- Experience or ability in food handling and compliance with applicable food and alcohol service regulations, as relevant to the role.
- Ability to understand and communicate in English sufficiently to follow supervisor directions, understand safety guidelines, and communicate effectively with visitors and staff.
- Ability to reach, crouch, kneel, stand, bend, and remain on one's feet for extended periods.
- Ability to lift and carry 50 pounds.
- Ability to learn and remember tasks and processes, maintain focus, communicate effectively, and complete tasks independently and efficiently.
- Must be legally authorized to work in the United States; Bridger Bowl does not provide visa sponsorship.
- Successful completion of a criminal background check is required.
- For positions at Deer Park Chalet and Alpine Cabin: possess ski equipment and be able to ride a chairlift, ski at Level II (intermediate), and ski in dark conditions from Deer Park Chalet to the base area.
Nice To Haves
- Experience in food and beverage service, customer service, supervision, and/or knowledge of the restaurant industry.
- Experience with cash handling and point-of-sale systems.
- Excellent written and verbal communication skills, including active listening.
- Previous training in food-handling regulations, responsible alcohol service techniques, and best practices.
Responsibilities
- Ensure daily lodge setup and timely kitchen and cafeteria operations in accordance with established standards.
- Maintain a high level of customer service throughout the department.
- Monitor and manage customer flow throughout the building.
- Serve as an information resource for guests and staff.
- Supervise and support employees, filling in for subordinate roles when necessary.
- Assist Food Service Managers with training, supervision, and employee documentation.
- Monitor food quality and portion-control standards.
- Maintain cleanliness of public areas, restrooms, and back-of-house spaces throughout the day, including restroom supplies.
- Promote and develop suggestive-selling techniques among staff.
- Oversee cash-handling procedures, support best practices, and reconcile register drawers daily.
- Ensure building security during and after operating hours.
- Monitor and distribute deliveries and inventory as needed.
- Report facility and building-system issues to the Facilities Department.
- Help establish, implement, and enforce Bridger Bowl and Food Service policies and procedures.
- Comply with and enforce Montana Department of Health and Liquor Control Board regulations.
- Contribute to Bridger Bowl's sustainability goals through daily practices.
- Follow operational procedures and Bridger Bowl policies, maintaining accuracy, confidentiality, and a safe, positive work environment.
Benefits
- Free employee season ski pass.
- Free day tickets through the Montana Ski Area Association (MSAA).
- Free day passes to Crosscut Mountain Sports Center.
- Aflac accidental insurance coverage while employed.
- Sick leave based on hours worked.
- Local Bozeman ski shop discounts.
- Bridger Bowl employee discounts on food, lessons, rentals, and retail purchases.
- Employee Ski Day.
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
