Food Service Liaison-UPMC Harrisburg

UPMC • Harrisburg, PA

1d • Onsite

About The Position

UPMC is hiring a full-time Food Service Liaison at UPMC Harrisburg. The role processes and maintains patient diet orders using automated diet office software and uses customer-friendly telephone skills to interact with patients and nursing staff and resolve food service issues. The candidate must be available for 8-hour shifts scheduled between 5 a.m. and 8 p.m., including rotating holidays and weekends. A work permit is required for candidates under 18 years old. Act 34 is listed under Licensure, Certifications, and Clearances.

Requirements

• Must be available for 8-hour shifts scheduled between 5 a.m. and 8 p.m., including rotating holidays and weekends.
• Work permit required if under 18 years old.
• Act 34 clearance.

Responsibilities

• Communicates patient concerns or issues to a supervisor or clinical staff in a timely manner.
• Processes phone calls using appropriate telephone skills and follows up on issues through resolution.
• Processes nutrition care orders accurately and in a timely manner according to established procedures.
• Troubleshoots and resolves diet-order interface issues; reports software and printer problems to the appropriate IS individual or group.
• Prepares tray tickets for food assembly according to operational workflow procedures.
• Assists patients with menu planning in accordance with their diet orders in a helpful and friendly manner.
• Maintains records and prepares reports as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed