Food Service Host-UPMC Harrisburg

UPMC•Harrisburg, PA

About The Position

UPMC is hiring a Food Service Host for the patient kitchen at UPMC Harrisburg. The role is responsible for ensuring guest satisfaction through customer service, and for delivering and serving nutritionally appropriate, attractive meals in a timely manner. The Food Service Host practices appropriate food handling and food safety procedures throughout the job. The position works 7:00 a.m.–3:30 p.m., including weekends and holidays. A work permit is required for employees under 18 years old.

Requirements

  • Act 34 clearance.
  • A work permit is required if under 18 years old.

Responsibilities

  • Follow hand hygiene and infection control procedures consistently when interacting with customers.
  • Follow department procedures for operating food service equipment.
  • Communicate customer complaints and concerns effectively to other health care team members.
  • Sanitize the assigned work area according to department procedures and health department guidelines.
  • Serve patient meal trays using the designated department script and properly identify patients.
  • Distribute and collect patient menus, and obtain patients’ selections according to department procedures.
  • Respond to meal service requests using customer service skills to promote customer satisfaction.
  • Serve meals within established timeframes and meet department standards for appearance, food quality, and temperature control.
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