Food Service Liaison-UPMC Community Osteopathic

UPMC • Harrisburg, PA

7h

About The Position

UPMC is hiring a full-time Food Service Liaison for UPMC Community Osteopathic Hospital. The position processes and maintains patient diet orders using automated diet office software and uses customer-friendly telephone skills to interact with patients and nursing staff to resolve food service issues. Availability must be from 10:00 a.m. to 6:30 p.m., including every other weekend and holidays. A work permit is required for applicants under 18 years old. Act 34 clearance is listed.

Requirements

• Availability from 10:00 a.m. to 6:30 p.m., including every other weekend and holidays.
• Act 34 clearance.
• A work permit is required if under 18 years old.

Responsibilities

• Communicates patient concerns or issues to a supervisor or clinical staff in a timely manner.
• Processes phone calls using appropriate telephone skills and follows up on issues through resolution.
• Processes nutrition care orders accurately and promptly according to established procedures.
• Troubleshoots and resolves interface issues with diet orders; reports software and printer problems to the appropriate IS individual or group.
• Prepares tray tickets for food assembly according to operational workflow procedures.
• Assists patients with menu planning in accordance with their diet orders in a helpful, friendly manner.
• Maintains records and prepares reports as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed